Parts Counter Advisor | Hourly - Tonkin Hillsboro Chrysler Jeep Dodge Ram
About The Position
The Parts Counter Advisor serves as a key connection between our Parts Department, Service Department, and retail customers. In this role, you'll assist technicians and customers in identifying, sourcing, and ordering automotive parts while delivering outstanding customer service. If you're organized, detail-oriented, and enjoy working in a fast-paced dealership environment, we'd love to hear from you. At Tonkin CDJR, we're committed to creating a workplace where employees can build rewarding, long-term careers. You'll work alongside experienced automotive professionals, receive ongoing training, and have opportunities for growth within one of the region's most respected dealership groups.
Requirements
- Previous automotive parts, retail parts, or dealership experience preferred.
- Strong customer service and communication skills.
- Basic computer proficiency and ability to learn dealership management software.
- Excellent attention to detail and organizational skills.
- Ability to multitask in a fast-paced environment.
- Must be 18 years or older with a valid driver's license and clean driving record.
- Able to pass a criminal background check and pre-employment drug screen.
Nice To Haves
- Knowledge of Chrysler, Dodge, Jeep, and Ram parts is a plus.
Responsibilities
- Assist technicians and customers in identifying and purchasing the correct parts and accessories.
- Fulfill internal parts requests promptly to support efficient shop operations.
- Answer incoming phone calls and respond to parts inquiries professionally.
- Research part numbers and availability using manufacturer catalogs and dealership systems.
- Process parts orders, invoices, and transactions accurately.
- Maintain organized inventory and assist with stocking and inventory control.
- Coordinate special orders and communicate updates to customers and service staff.
- Build positive relationships with customers, vendors, and coworkers.
- Follow dealership policies and procedures regarding parts handling and sales.
Benefits
- Employer-subsidized Medical and Dental insurance, with comprehensive coverage options
- Company-Paid Life Insurance, Employee Assistance Plan, and text-based Telehealth
- A variety of voluntary benefit options, including Short and Long-Term Disability, Critical Illness, Accident, Pet, as well as additional life insurance for you and your family.
- 401(k) with Company Match
- Generous Paid Time Off that begins accruing from Day 1
- Exclusive employee pricing for you and your family on parts, service, and vehicles
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
