Parts Coordinator (Hourly)

Boyd Group Services•Rockville, MD

1d•Onsite

About The Position

The Parts Coordinator plays a pivotal role in ensuring a successful customer experience by proactively managing the entire parts process for repair orders. This includes ordering, receiving, storing, dispatching, and returning parts, while verifying their accuracy and quality to meet production schedules and vehicle needs.

Requirements

High School Diploma or equivalent
1-3+ years of experience working with automotive parts (auto body parts is a bonus)
Customer Service Oriented
Strong organizational ability to manage pressure and conflicting demands and prioritize tasks
Takes initiative in problem-solving situations
I-Car Registered (working towards Gold Class certification)
Communicate effectively, both verbally and in writing
Strong attention to detail and a high degree of accuracy.
Effectively manage a fast-paced environment, demonstrating multi-tasking ability while working under pressure
Working knowledge of vehicle repairs practices
Management Information System: Summit, Repair Centre
Working Knowledge of: Mitchell, Audatex
Parts sourcing: Car-part, Progi, APU, LKQ B2B
Solid problem-solving abilities
Above average computer proficiency
Above average organizational skills
Ability to keep up and succeed in a fast-paced working environment
Ability to work well with others and achieve common goals
Frequently required to bend, crouch, reach, handle tools
Lift in excess of 50 lbs. of materials

Responsibilities

Ensure consistent execution of the WOW (Wow Operating Way) plan.
Communicate customer requests and needs to appropriate team members.
Work with vendors to order and receive parts, confirming quality, correctness, and quantity.
Accurately identify parts necessary to complete shop repairs.
Ensure timely parts distribution to the shop according to the production schedule.
Enter all parts invoices into the recommended Management Information System (MIS).
Label and track all parts by the R.O.# and store them with the vehicle or scheduled repairs.
Communicate all Parts Price Changes (PPI) to required team members.
Order and receive supplemental Parts in the MIS.
Monitor the performance of parts, materials, and sublet vendors.
Ensure daily reconciliation of the parts vendor invoice history report (e.g. 043 Report).
Ensure invoices and credit memos are posted and filed/scanned in a timely manner.
Ensure vendor invoices have the correct negotiated discount to maintain proper profit margins.
Perform other duties as assigned.