Parts Coordinator

Boyd Group Services•Terrell, TX

2d•$16 - $22•Onsite

About The Position

The Parts Coordinator plays a pivotal role in ensuring customer satisfaction by proactively managing the entire lifecycle of parts for repair orders. This includes ordering, receiving, storing, dispatching, and returning parts, while meticulously verifying their accuracy and quality to meet production schedules and vehicle needs. The role is crucial for a successful customer experience.

Requirements

High School Diploma or equivalent.
1-3+ years of experience working with automotive parts (auto body parts is a bonus).
Customer Service Oriented.
Strong organizational ability to manage pressure and conflicting demands and prioritize tasks.
Takes initiative in problem-solving situations.
I-Car Registered (working towards Gold Class certification).
Communicate effectively, both verbally and in writing.
Strong attention to detail and a high degree of accuracy.
Effectively manage a fast-paced environment, demonstrating multi-tasking ability while working under pressure.
Working knowledge of vehicle repairs practices.
Management Information System: Summit, Repair Centre.
Working Knowledge of: Mitchell, Audatex.
Parts sourcing: Car-part, Progi, APU, LKQ B2B.
Solid problem-solving abilities.
Above average computer proficiency.
Above average organizational skills.
Ability to keep up and succeed in a fast-paced working environment.
Ability to work well with others and achieve common goals.
Frequently required to bend, crouch, reach, handle tools.
Lift in excess of 50 lbs. of materials.

Responsibilities

Ensure consistent execution of the WOW (Wow Operating Way) plan.
Communicate customer requests and needs to appropriate team members.
Work with vendors to order and receive parts as indicated on repair orders, confirming quality, correctness, and quantity.
Accurately identify parts necessary to complete shop repairs.
Ensure timely parts distribution to the shop according to the production schedule.
Enter all parts invoices into the Management Information System (MIS).
Label and track all parts by R.O.# and store them with the vehicle or scheduled repairs.
Communicate all Parts Price Changes (Parts Price Increases - PPI) to required team members.
Order and receive supplemental parts in the MIS.
Monitor the performance of parts, materials, and sublet vendors.
Ensure daily reconciliation of the parts vendor invoice history report (e.g., 043 Report).
Ensure invoices and credit memos are posted and filed/scanned in a timely manner.
Verify that vendor invoices include the correct negotiated discount to maintain profit margins.