Parts Coordinator II

Cox Fleet • Indianapolis, IN

7d • Onsite

About The Position

Cox Fleet is currently hiring a Parts Coordinator II. This role is responsible for data entry, professional phone and email communication with both internal and external customers. Cox Fleet Automotive, headquartered in Indianapolis, is one of the largest fleet maintenance companies in the country, specializing in on-site mobile maintenance and repair services for light, medium, and heavy-duty trucks and trailers. They also operate over 50 nationwide service centers offering accident repair, painting, refurbishment, and heavy mechanical repair, supported by a 24/7 in-house call center.

Requirements

• High School Diploma/GED and 3 years’ experience in a related field.
• Proficient computer skills, including MS Excel and Word, and the ability to learn new systems quickly, (such as DFS IT Systems, including Web Wrench, MobileFrame, RO Writer).
• Common knowledge of the trucking industry.
• Demonstrated ability to multi-task and apply initiative and creativity on projects.
• Positive attitude, good instincts, and self-motivation.
• Excellent organizational skills and the ability to balance a variety of tasks.
• Ability to act with a sense of urgency to fix immediate issues as well as document and address solutions for the long-term.
• Excellent verbal and written communication skills; Ability to effectively communicate at all levels of the organization.

Nice To Haves

• Any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience; or 5 years’ experience in a related field.
• Experience with fleet maintenance or other transportation experience in automotive/trucking preferred.

Responsibilities

• Provide a high level of customer service, representing the company with a positive image.
• Ability to multitask.
• Answering phone calls, emails to address purchasing needs within the organization.
• Data entry, entering pertinent information with accuracy and efficiency.
• Reach out to technicians and managers on repairs performed, parts used to obtain required information and verify invoices.
• Gather necessary paperwork and upload into system for records.
• Create and catalogue weekly and monthly department reports.
• Handle, respond to, and direct incoming correspondence, calls, and tasks with vendors and CAMFS technicians in a timely manner.
• Support ad-hoc projects related to the CAMFS priorities and initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED