Parts Consultant

Davis Automotive Group•Lethbridge, AB

9d•Hybrid

About The Position

Davis Dodge in Fort Macleod has an exciting career opportunity for an experienced and customer-oriented individual to join our team as a Parts Technician. Reporting to the Parts Manager, the Parts Technician is responsible for selling parts to internal and external customers, over the counter, through the shop or over the phone. In this role, you will be required to work at both the Lethbridge and Fort Macleod locations. You will also work Monday through Friday, and you will work rotational Saturdays.

Requirements

Exceptional customer service and communication skills
Strong attention to detail and decision-making skills
Ability to work independently as a part of a team; managing multiple priorities in a busy environment
A minimum of 2 years of previous parts experience in a parts department or automotive environment is preferred

Nice To Haves

bonus points for previous Stellantis experience
Red Seal Parts Certification is considered an asset

Responsibilities

Assist all customers (retail and shop) in selecting and locating required parts in a friendly, professional and efficient manner
Order parts and provide information regarding parts, including their function, prices, application, and warranty
Inform customers of companion part requirements and specials, and ensure that the customer is exposed to the full product line
Maintain effective communication with other departments/individuals in the dealership, keeping them informed of the status of back-ordered or special order parts
Assist in conducting regular inventory counts
Develop and maintain positive relationships with customers to ensure our employees make customer satisfaction a priority to create customer loyalty and generate referrals