Parts Consultant

BERGSTROM AUTO • Ashwaubenon, WI

3d • $45,000 - $65,000 • Onsite

About The Position

At Bergstrom Automotive, we’re proud to be Wisconsin’s largest dealership, setting the standard for exceptional guest experiences. Our team is driven by innovation, integrity, and a dedication to fostering growth and success for our team members. If you’re passionate about delivering outstanding service and growing your career, Bergstrom is the place for you!

Requirements

• Previous experience in automotive parts sales or a related field is preferred.
• Strong understanding of automotive parts and accessories. Familiarity with various automotive makes and models.
• Excellent communication and interpersonal skills. Ability to build rapport with guests.
• Strong attention to detail, particularly in inventory management and order processing.
• Proficiency with point-of-sale systems and inventory management software.

Responsibilities

• Assist guests in identifying the correct parts for their vehicles, both in-person and over the phone.
• Maintain an organized and up-to-date inventory of parts. Assist in ordering and restocking as needed.
• Process transactions efficiently, including handling cash, credit, and other forms of payment.
• Provide expert advice on the installation and compatibility of parts.
• Address and resolve guest inquiries or issues in a professional and timely manner.
• Work closely with the service and sales teams to ensure guest satisfaction.
• Assist Automotive Technicians in placing orders for parts needed for in progress vehicles, and deliver parts upon arrival to the technicians.

Benefits

• Medical, Dental, Vision, Short and Long Term Disability, and Life Insurance (for full-time team members)
• Two weeks of PTO starting on your first day (for full-time team members)
• Save on vehicles, service, and parts
• 401(k) plan with company match (for full-time team members)
• Paid holidays (for full-time team members)
• Wellness Program
• Free Team Member Clinic Access to a Free Health Coach
• Employee Assistance Program
• Employee Referral Program
• Ongoing training and opportunities for growth and advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed