Parts Consultant

MarineMax • Islamorada, FL

1d

About The Position

The Parts Consultant is responsible for providing support to the Parts Manager and parts staff. Responsibilities include providing customer service and ensuring the smooth operation of the parts department through receiving, stocking and distributing equipment and parts to other departments.

Requirements

• Professional and knowledgeable customer service skills.
• Experience with stocking, issuing, receiving, and inventory control, including cycle counts.
• Ability to sort and place materials and parts on racks, shelves, or in bins.
• Proficiency in entering parts inventory information using IDS.
• Ability to place price tags on merchandise.
• Experience completing order forms and placing orders with vendors and manufacturers.
• Ability to read production schedules, customer orders, work orders, shipping orders, or requisitions.
• Skill in maintaining good working relationships with factory and vendors.
• Ability to place orders for special order parts.
• Capability to inform technicians and customers of arrival of special order parts.
• Attention to detail in checking invoices against work orders.
• Ability to keep parts catalogs up to date.

Nice To Haves

• Internal/external customer satisfaction
• Accurate paperwork and parts files
• Effective communication with internal and external customers about products
• Inventory maintenance
• Adequate inventory and turnaround time of ordering to ensure timely completion of service work
• Up-to-date catalogs and parts brochures

Responsibilities

• Serve the internal or external customer in a professional and knowledgeable manner.
• Perform stocking, issuing, receiving and inventory control functions including cycle counts.
• Sort and place materials and parts on racks, shelves, or in bins.
• Enter parts inventory information through use of IDS.
• Place price tags as appropriate on merchandise.
• Complete order form and place orders with vendors and manufacturers as directed by Parts Manager.
• Read production schedule, customer order, work order, shipping order, or requisition to determine items to be moved or distributed.
• Maintain good working relationships with factory and vendors as they relate to product and quality control.
• Place orders for special order parts as required.
• Inform technicians and customers of arrival of special order parts.
• Carefully check invoices against work orders.
• Keep parts catalogs up to date.
• Any other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed