Parts Consultant

HSC Holdings Inc•Vaughan, ON

8d•Onsite

About The Position

AWIN is a premier network of 23 luxury automobile dealerships and 3 state-of-the-art collision centers in the Greater Toronto Area. The company values its customers and employees, operating with integrity and adhering to high ethical standards. Due to continued growth, their Volkswagen Villa dealership is seeking a Parts Consultant to join their team. The Parts Consultant is responsible for responding to both customers' and technicians' parts requirements through over-the-counter and phone sales.

Requirements

High school diploma or equivalent.
Minimum of two years of experience in a retail auto parts department.
Proficient in CDK and/or Reynolds and Reynolds software systems.
Ability to read and comprehend instructions and information.
Ability to adapt to a changing environment, work efficiently in a high-pressure environment.
Professional appearance & friendly disposition.
Excellent communication, interpersonal and time management skills.
Strong attention to detail.

Responsibilities

Assist both internal and external customers with their parts needs.
Ensure that customers are made aware of the entire product line and accessories.
Follow cash handling procedures as outlined.
Ensure that the procedures for handling cash and all other methods of payment are adhered to.
Ensure that parts are correctly checked against delivery notes, binned accordingly and that the delivery note is signed.
Pack and load parts correctly; and keep track of all dispatch documentation.
Report any stock damage or losses to the Parts Manager.
Ensure that all old units returned to the Parts Department are clean.
Ensure that all old units and chargeable cases are returned to the supplier in the prescribed manner.
Maintain and update displays as required.
Assist in stock checks when required.
Ensure that the work area is kept to a high standard of cleanliness.
Maintain good relationships with all suppliers.
Attend training courses and keep up-to-date on all new and improved products.
Perform other tasks, based on management requirements and instructions.