Sales Cashier

Mac Haik's Southway Ford•San Antonio, TX

38d•Onsite

About The Position

Join a Team That's Built Different At Mac Haik's Southway Ford, we're more than a dealership—we're a destination where customers trust us with one of their most important investments. As one of South Texas' premier Ford dealerships, we've built our reputation on exceptional service, a strong team culture, cutting-edge facilities, and an unwavering commitment to delivering a world-class customer experience. We're looking for an energetic, customer-focused Parts Cashier / Customer Experience Specialist who thrives in a fast-paced environment and enjoys helping customers while keeping our service and parts operations running smoothly. If you have a positive attitude, strong attention to detail, and enjoy being the friendly face that customers remember, we want to meet you. What Makes Mac Haik's Southway Ford Different? * State-of-the-art Ford service and parts facility * Stable, high-volume dealership with consistent traffic * Opportunities for advancement and career development * Team-oriented environment where your contributions matter * Employee-focused leadership that recognizes hard work and results * Commitment to creating an exceptional customer experience every day * The opportunity to work alongside some of the best automotive professionals in Texas Position Summary As a Parts Cashier / Customer Experience Specialist, you'll serve as a critical connection between our customers, service advisors, technicians, and parts department. You'll help ensure transactions are processed accurately, customers are greeted professionally, and every interaction reflects the high standards of the Mac Haik Automotive Group. This position is ideal for someone who enjoys customer interaction, organization, multitasking, and being part of a winning team.

Requirements

Outstanding customer service and interpersonal skills
Strong verbal and written communication abilities
Professional appearance and positive attitude
Basic math proficiency and cash-handling accuracy
Computer proficiency and ability to learn dealership management systems
Strong organizational skills and attention to detail
Ability to multitask in a fast-paced dealership environment
Dependable, punctual, and team-oriented mindset

Nice To Haves

Previous cashiering, receptionist, customer service, banking, hospitality, or dealership experience preferred but not required
Loves helping people
Takes pride in delivering exceptional service
Maintains professionalism under pressure
Works well independently and as part of a team
Has a strong work ethic and a willingness to learn
Wants to build a long-term career with a growing organization

Responsibilities

Welcome customers with professionalism, enthusiasm, and a customer-first attitude
Create a positive and memorable experience for every guest visiting the dealership
Assist customers with questions regarding repairs, parts purchases, service recommendations, and appointment scheduling
Resolve customer concerns promptly and professionally while ensuring satisfaction
Direct calls and inquiries to the appropriate departments efficiently
Accept payments for repairs, parts, accessories, and services via cash, credit card, financing, or check
Accurately process transactions and provide receipts
Issue refunds and credits in accordance with dealership policies
Maintain accurate transaction records and help reconcile daily receipts and invoices
Ensure all financial transactions are handled accurately and securely
Schedule customer service appointments and follow-up communications
Assist service advisors and parts personnel with administrative support
Print repair orders, invoices, estimates, and supporting documentation
Review technician recommendations and help communicate next steps to customers
Support service reminder programs and customer retention initiatives
Work closely with service advisors, technicians, parts specialists, and management
Help keep the customer lounge, cashier area, and front counter organized and presentable
Contribute to a positive team atmosphere focused on customer satisfaction and operational excellence