Parts Cashier/ Counter Representative (BMW)

BMW of Brooklyn•Brooklyn, NY

9d•Onsite

About The Position

BMW of Brooklyn is seeking a motivated and customer-focused Parts Cashier/Counter Representative to join our team in Brooklyn, NY. In this role, you will be the first point of contact for customers seeking parts and accessories, providing exceptional service while accurately processing transactions and managing inventory.

Requirements

High school diploma or equivalent.
Basic computer skills and familiarity with inventory management systems.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Clean driving record and valid driver’s license.
Comfortable with technology and learning new software.
Self-starter with an ambitious and outgoing spirit.
Enthusiastic about learning the BMW product line.
Excellent verbal and written communication skills with clients and team members.
Strong attention to details while multi-tasking in your daily work.
Demonstrated ability to work in a fast-paced and deadline-oriented environment.
Reliable while working efficiently with daily tasks.
Know how to think quickly react to ambiguity.
Ability to perform as part of a larger team and work autonomously to schedule and prioritize your work.
Take initiative to regularly assess your own performance and adapt your work to achieve better results.
Inquisitive with an eagerness to learn, improve and grow.
Believe in what you do, feel a vested interest in the company’s success.

Nice To Haves

Previous experience in retail, parts sales, or cashiering preferred.
Strong attention to detail and excellent organizational skills.
Outstanding customer service and communication abilities.

Responsibilities

Greet customers warmly and assist them in locating and purchasing the correct BMW parts and accessories.
Process cash, credit, and other payment transactions accurately and efficiently.
Maintain accurate inventory records and ensure parts are properly stocked and organized.
Answer customer inquiries regarding parts availability, pricing, and warranties.
Communicate effectively with service technicians and other departments to fulfill customer needs.
Handle returns, exchanges, and warranty claims in accordance with company policies.