Parts associate

Infiniti of GreenvilleGreenville, SC
Onsite

About The Position

Parts Counter Person Position Summary We’re looking for a sharp, customer-focused Parts Counter Person to join our Infiniti dealership team. You’ll be the go-to expert helping both Infiniti owners and professional technicians find the exact Genuine Infiniti parts they need — quickly, accurately, and with top-tier service.

Requirements

  • Previous automotive parts experience (Infiniti, Nissan, or luxury brand experience is a big plus)
  • Strong knowledge of vehicle systems and mechanical aptitude
  • Experience with electronic parts catalog systems
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced, high-volume environment
  • Must be able to lift up to 50 lbs
  • Positive attitude and team-player mindset
  • High school diploma or equivalent

Responsibilities

  • Greet and assist retail customers and wholesale technicians at the counter and over the phone
  • Use Infiniti’s EPC (Electronic Parts Catalog) and other manufacturer systems to identify and locate parts
  • Provide accurate pricing, availability, and technical part information for all Infiniti models
  • Process sales, returns, warranty claims, and core returns efficiently
  • Pull, tag, and stage parts for customer pickup or delivery
  • Place special orders and track backorders for customers
  • Build and maintain strong relationships with local repair shops and Infiniti service customers
  • Keep the parts counter clean, organized, and professionally presented
  • Stay current with new Infiniti product releases and technical service bulletins

Benefits

  • Competitive hourly pay plus monthly performance bonuses
  • Full benefits package (medical, dental, vision, 401k)
  • Generous employee discount on parts and service
  • Ongoing manufacturer training and Infiniti certification opportunities
  • Career growth within a premium luxury dealership
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