Parts Associate

Great Dane LLC • Doral, FL

1d • Onsite

About The Position

A Parts Associate performs multiple tasks related to branch retail trailer parts and accessory sales, inventory management, shipping & receiving, and internal coordination with our service teams.

Requirements

• Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
• Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
• Integrity & Trust: Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain.
• Functional Technical Skills -Has the functional and technical knowledge and skills to do the job at a high level of accomplishment.
• Ability to work with hands to perform data entry, organization of inventory, use of power tools and driving of company vehicle/and or forklifts.
• Excellent customer service and communication skills.
• Proficient with computers, data entry and Microsoft Office Suite (Word, Excel, Outlook).
• Ability to assist with installs of the following parts: cross members, panels, posts, rails, door equipment, flooring, lights, wiring, brakes, valves, airlines, wheel end components, landing gear, frame assembly, and other parts; requiring the ability to lift up to 50Ibs.
• Valid Driver’s License.
• A favorable background screening, Physical & Drug Screening, and proof of work authorization in the United States is required for employment.

Responsibilities

• Initiate parts and accessory sales to branch customers via phone and in person.
• Ordering of parts, posting of parts to service orders, pulling of customer’s orders, price estimates and assisting with part cycle counts.
• Read and understand job orders ensuring corrective action and the documentation of parts ordering & delivery processes to company standards.
• Safe driving of company vehicles.
• Provide excellent customer service to communicate with customers and vendors and effectively resolve issues.
• Other duties as assigned.

Benefits

• Competitive compensation
• Benefits, including but not limited to dental, vision, and medical with employer contributions.
• Retirement programs, including a Pension Plan and 401(k) Plan with employer match.
• Tuition Reimbursement
• Paid holidays and vacation and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed