Parts and Service Technician
INTERSTATE GROUP LLC•Tonawanda, NY
•$20 - $22•Onsite
About The Position
TrailersPlus is seeking a dedicated Service Repair Technician (Parts & Service Technician) to drive profitability in our Parts and Service department while maintaining a clean, safe, and professional facility. In this role, you will be the backbone of our hands-on operations—handling everything from trailer servicing, parts installations, and inventory control to conducting inspections and helping customers find the right parts for their needs.
Requirements
- 6 months to 1 year of related mechanical, repair, or service experience.
- High school diploma or equivalent.
- Strong mechanical ability, outstanding customer service, troubleshooting skills, and top-notch time management.
- Ability to read safety rules and instructions, write routine reports, and apply basic math/algebra concepts for measurements.
- Ability to obtain a company forklift/welding certification.
- Where required by state law, you must be able to obtain and maintain a valid sales license.
- A strong commitment to professional, safe, and ethical conduct without exception.
- Frequently required to stand, walk, sit, reach, balance, climb ladders, and routinely lift between 50–75 lbs.
- Comfortable working in varying outdoor weather conditions (wet/humid/cold/hot) and working around moving mechanical parts.
Responsibilities
- Perform parts and accessories installations, trailer servicing, warranty work, and preventative maintenance on company equipment.
- Complete thorough Pre-Delivery Inspections (PDIs) and Post-Labor Inspections (PLIs) to ensure top-tier quality and safety.
- Use a consultative approach to help customers find the right parts/services.
- Assist the management team with trailer sales and local market lead generation as needed.
- Receive deliveries (trailers, parts, supplies), verify invoices, process paperwork, and maintain strict key control policies.
- Keep the store facilities and trailers clean, safe, secured, and professionally presented.
- Safely operate power tools, welding equipment, forklifts, and tractors (company training/certification provided).
Benefits
- Work/life balance with a 40 hour work week
- 401(k) with employer match
- Comprehensive health, dental, vision, and pet insurance
- Life insurance paid by the company
- Paid time off, sick pay, and a flexible spending account
- Rain Instant Pay: Access up to $1,000 of earned wages before payday
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
