Parts and Service Sales Representative (Business Development)
About The Position
RWC Group is looking for a motivated, customer-focused Parts & Service Sales Representative to join their team. In this Business Development role, you will partner with fleet and commercial customers to provide solutions that maximize vehicle uptime and support their operational success. This role involves building relationships, identifying opportunities, and delivering exceptional customer service. As a Parts & Service Sales Representative, you will serve as a trusted advisor to customers, helping them find the right parts and service solutions while growing sales within your assigned accounts.
Requirements
- 5+ years of sales experience, preferably in heavy-duty truck, transportation, automotive, equipment, parts, or service-related industries.
- Proven ability to build customer relationships and generate sales growth.
- Strong communication, negotiation, and problem-solving skills.
- Self-motivated with the ability to work independently and manage a territory effectively.
- Strong organizational skills and attention to detail.
- Commitment to providing outstanding customer service.
- Valid driver's license with an acceptable driving record (this is a safety sensitive position).
Responsibilities
- Develop and grow aftermarket parts and service sales with assigned customer accounts.
- Build and maintain strong relationships with existing and prospective customers.
- Conduct customer visits and sales calls to identify needs and uncover new business opportunities.
- Recommend parts and service solutions that help customers improve vehicle performance and minimize downtime.
- Collaborate with internal teams to deliver exceptional customer support and ensure customer satisfaction.
- Monitor market trends, customer activity, and competitor offerings to identify opportunities for growth.
- Maintain accurate customer records, sales activity, and territory information in HubSpot CRM system.
- Partner with Truck and Bus Sales, Service, Parts, and Credit teams to support overall customer success.
Benefits
- Competitive compensation and incentive opportunities
- Medical, dental, and vision insurance
- 401(k) with company match
- Paid time off and holidays
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
