Parts and Service Sales Representative - PSSR

Brown Equipment • Canton, OH

16d

About The Position

The Parts and Service Sales Representative (PSSR) position is responsible for promoting and selling services and parts to existing and prospective customers. The PSSR is expected to apply knowledge and demonstrate a thorough understanding of the Brown Equipment Company (BEC) product portfolio and relevant competitor products to be able to communicate solutions with a consultative approach to sell service labor and grow parts sales. INDIVIDUAL MUST RESIDE IN THE CANTON, OHIO AREA AND HAVE ESTABLISHED MUNICIPAL RELATIONSHIPS

Requirements

• Must reside in the assigned sales territory
• Strong interpersonal and relationship-building skills with the ability to develop long-term customer partnerships
• Proven ability to multi-task, prioritize effectively, and manage multiple accounts
• Self-motivated, goal driven and able to work independently while collaborating with internal teams
• Ability to frequently lift and move parts or equipment, up 75lbs, as needed for demonstrations or customer support
• High school diploma or equivalent
• 3 years of prior sales experience, preferably parts and service

Nice To Haves

• Proficiency in CRM software preferred (Salesforce)
• Technical aptitude with mechanical, electrical and hydraulic systems is a plus
• Bachelor’s degree in Business or a related field preferred

Responsibilities

• Develop and maintain a deep understanding of BEC’s parts and service offerings
• Actively promote and sell parts and service solutions to new and existing customers
• Collaborate with Equipment Consultants and Inside Sales Support to share insights and targeted sales strategies
• Cultivate and nurture strong customer relationships to address immediate service needs
• Promote ongoing service and parts strategies to include Preventive Maintenance service agreements, warranty expirations, complimentary module inspections, etc.
• Provide training and/or support (to customers) regarding maintenance of equipment
• Separate self from competition by creating consultative value to the client while effectively communicating benefits of service solutions
• Regularly visit customers and potential customers within assigned territory

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED