Parts and Lot Attendant

Bretz RV & Marine • Boise, ID

2d • Onsite

About The Position

This entry-level sales opportunity offers the chance to turn your passion for camping, boating, and outdoor exploration into a fulfilling career. We are looking for enthusiastic individuals to join our team as Parts Advisors. This role involves merchandising the parts sales floor, promoting parts specials, and maintaining the appearance of the lot. You will also be responsible for ordering inventory, coordinating with suppliers, and managing inventory to ensure parts are correctly stocked and displayed for optimal visibility and accessibility. Organizing merchandise and modifying displays to reflect current inventory, sales, and promotions are key aspects of this role, as is implementing strategies to increase sales and meet targets. You will greet customers, assist them in finding parts, educate them on product usage, and provide advice on maintenance and installation. Additionally, you will handle customer dissatisfaction by finding creative solutions for backorders, damaged parts, or stock-outs, and inspect returned parts for defects to assist customers with replacements or refunds. Other duties as assigned.

Requirements

• High school diploma or equivalent degree
• Weekend availability
• Able to quickly learn about a variety of parts
• Personable, friendly and willing to listen
• Ability to effectively communicate with customers as well as coworkers and management
• Ability to work in a fast-paced environment

Nice To Haves

• One to three years of experience in customer service
• Previous sales experience
• Familiarity with stocking and organizing inventory
• Prior knowledge of the RV & boating industry

Responsibilities

• Merchandising the parts sales floor
• Run and help promote parts specials
• Maintaining the appearance of lot
• Pumping propane for attending customers
• Order inventory that will get our customers excited
• Coordinate with suppliers
• Inventory management and verify that all parts are correctly stocked and displayed for optimal visibility and accessibility
• Organize merchandise and participate in modifying displays to reflect current inventory, sales and promotions
• Implement strategies to increase sales and meet sales targets
• Greet customers and assist them in finding the parts they are looking for, including answering questions, educating on product usage and providing advice for maintenance and installation
• Intervene in situations where a customer is dissatisfied, and come up with creative solutions to maintain business when dealing with backorders, damaged parts or stock-outs
• Inspect returned parts to find defects and promptly assist the customer with a replacement part or a full refund
• Other duties as assigned

Benefits

• Excellent earning potential and advancement opportunities
• Comprehensive medical benefits package with multiple plan options, including vision and dental
• 401(k) retirement plan with employer match
• Compliance with Washington State's specific laws regarding benefits and leave, including paid sick leave and family leave
• Employee discounts and borrowing program
• Profit-sharing

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED