Parts Advisor (APS)

ANDERSON AUTO GROUPBullhead City, AZ
Onsite

About The Position

Anderson Powersports Bullhead City has an exciting opportunity for someone who’s passionate about powersports and loves helping others modify or accessorize their machines! You need to understand or be able to learn about watercraft and offroad vehicles, along with excellent customer service skills. You need to be patient and be able to listen to client’s needs and desires, then recommend and build personalized accessory packages to enhance their experience.

Requirements

  • High School diploma or equivalent
  • Ability to read and comprehend instructions and information.
  • Excellent Communication skills
  • Able to interact and get along with all customers.
  • Proficient with computers to research parts and equipment.
  • Clean driving record
  • Able to pass a drug screen and background check.

Nice To Haves

  • Prior sales or customer service experience preferred.
  • Strong understanding of Powersports parts, including compatibility, functionality, and common issues.
  • An eye for merchandising.
  • Technical Aptitude.
  • Creativity.
  • Organization.
  • Genuine passion for all things related to watercraft and offroad vehicles.
  • Problem Solving skills.

Responsibilities

  • Assist customers in finding the right parts, answer questions, and provide recommendations based on the customer’s needs and preferences.
  • Upsell and cross-sell accessories or parts that complement what the customer is purchasing.
  • Provide basic technical assistance or direct customers to resources for more complex issues.
  • Suggest unique accessories or customization options that customers may not have considered.
  • Keep track of inventory, manage orders, and maintain a tidy and efficient workspace.
  • Troubleshoot issues and find creative solutions to meet clients’ needs.
  • Build rapport with clients and ensure they understand the features and benefits of recommended accessories.
  • Work behind the counter or picking out parts in the parts department.
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