Auto Parts Advisor-Ottawa Ford Kia
About The Position
This is an entry-level position where we are willing to train a candidate with superior customer service skills. The Parts Advisor will generate service order estimations and quotes for customers, schedule appointments, and maintain an organized schedule. They will also conduct post-repair follow-up and customer service, explain cost and service time requirements, and educate customers on work completed and any cost adjustments. The role requires the ability to work with limited supervision, multitask, and work in a fast-paced environment. Exceptional customer service skills and follow-up are required.
Requirements
- Superior customer service skills
- Ability to work with limited supervision
- Must be able to multitask and work in fast paced environment
- Exceptional customer service skills and follow up are required
Responsibilities
- Generate service order estimations and quotes for customers
- Schedule appointments, and maintain an organized schedule
- Conduct post repair follow up and customer service
- Explain any cost & service time requirements
- Educate customers on work completed and any cost adjustments
- Ability to work with limited supervision
- Must be able to multitask and work in fast paced environment
- Exceptional customer service skills and follow up are required
Benefits
- Competitive salary
- Health, Dental & Life Insurance
- Short Term Disability Insurance
- 401K with company match
- Vacation
- Discounts
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
