Parts Advisor

St. Louis Chrysler Dodge Jeep Ram•Bridgeton, MO

10d•Onsite

About The Position

The Parts Advisor at St. Louis CDJR is responsible for providing excellent customer service and facilitating the sale of parts to customers. This individual will assist in identifying and fulfilling customer needs, maintaining accurate inventory records, and contributing to the overall success of the sales team. This is an hourly sales position in the auto industry, and the ideal candidate will be able to work independently and collaboratively in a fast-paced environment.

Requirements

Previous experience as a parts counterperson required
High school diploma or equivalent
Excellent customer service and communication skills
Proficient computer skills, including the ability to navigate inventory and ordering systems
Strong organizational and time management skills
Ability to work independently and as part of a team
Physically able to stand, walk, and lift to 50 pounds regularly
Must have a valid driver's license and a clean driving record
Flexibility to work weekends and evenings as needed

Responsibilities

Provide exceptional customer service by assisting customers in finding and purchasing the correct parts for their vehicles
Maintain accurate inventory records and ensure stock levels are adequate
Collaborate with the service and sales departments to fulfill orders and ensure timely delivery to customers
Utilize the company's computer system to locate and order parts for customers
Keep up to date on product knowledge to accurately answer customer questions and make product recommendations
Maintain a clean and organized parts department to create a positive experience for customers
Participate in training and development opportunities to continuously improve job performance and knowledge
Communicate any customer concerns or dissatisfaction to management and work to find a resolution
Follow all safety procedures and company policies at all times
Other duties as assigned by management