Bertera Chevrolet Parts Advisor

Bertera Chevrolet•Palmer, MA

13h•Onsite

About The Position

Bertera Chevrolet is seeking a knowledgeable and customer-focused Parts Advisor to join our team. As a Parts Advisor, you will play a crucial role in our parts department, helping customers and technicians find the right parts for their needs and ensuring that our inventory is managed efficiently and accurately.

Requirements

High school diploma or equivalent required; additional technical or automotive training preferred.
Previous experience in an automotive parts department or a similar role is highly desirable.
Strong knowledge of automotive parts and accessories.
Proficient in using parts inventory management systems and basic computer applications.
Excellent communication and interpersonal skills.
Strong organizational skills and attention to detail.
Ability to lift and move heavy parts and equipment as needed.
A valid driver's license with a clean driving record.

Responsibilities

Provide excellent customer service by assisting customers in identifying, locating, and acquiring the required parts.
Respond to customer inquiries in person, over the phone, and via email, ensuring a timely and accurate response to all parts-related questions.
Use parts cataloging software to identify and locate parts within the inventory.
Maintain accurate records of parts transactions, sales, and inventory levels.
Collaborate with technicians and service advisors to ensure the timely acquisition of parts for vehicle repairs.
Manage inventory by monitoring stock levels, ordering new parts, and receiving, labeling, and storing parts correctly.
Ensure readiness for parts delivery and coordinate with delivery drivers for timely distribution.
Assist in maintaining a clean and organized parts department and workspace.
Stay updated on new products, accessory updates, and industry trends.
Participate in ongoing training and development opportunities to enhance product knowledge and customer service skills.