Parts Advisor

Castle Volkswagen of Schaumburg • Schaumburg, IL

15d • Onsite

About The Position

Castle Volkswagen of Schaumburg is looking to expand its parts team and is seeking a Parts Advisor. This role offers a great opportunity to gain experience in the car business and kick-start a lucrative career path.

Requirements

• At least 2 years of experience selling parts
• Eager to improve in a dynamic work environment
• Strong interpersonal and time management skills
• Ability to read/interpret safety and maintenance documents
• Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume
• Valid driver's license and clean driving record

Responsibilities

• Oversee the parts sales process from start to finish
• Converse effectively/efficiently regarding customer parts status
• Read and understand the parts catalog when looking up and speaking to specific parts
• Answer phone calls, provide price quotes and other information to customers
• Provide high level service to both internal and external customers
• Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock
• Notify parts manager of out-of-stock parts or shop materials that need immediate attention
• Locate out-of-stock parts from outside source and submit an emergency order, if necessary
• Make sure all internal requests for parts are billed on service repair order
• Receive payment from retail customers or obtains credit authorization

Benefits

• 401(K) with employer match
• Major Medical & Dental (50% employee paid premium)
• Vision insurance options
• Voluntary Benefits (Accident, Critical Illness, Disability, and more)
• Life Insurance
• Paid Time Off
• Employee vehicle purchase discounts
• Career advancement
• Employee Wellness: Access to EAP, health, legal, and financial resources to support your overall well-being

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed