Parts Advisor

Thomas Sales & Service Ford•Madras, OR

9d•Onsite

About The Position

We have been family-owned and operated since 1938. This role involves managing parts inventory, fulfilling orders for both customers and technicians, handling transactions, and ensuring the smooth operation of the Parts Department. The position requires strong organizational skills and attention to detail in a fast-paced environment.

Requirements

High school diploma or equivalent
Minimum 2 years experience with auto parts sales
Ability to work in a fast-paced work environment
Strong organizational and time management skills
Detail-oriented, have a professional appearance and strong work ethic

Responsibilities

Billing out parts to Repair orders and counter tickets
Understanding and control of parts inventory
Answering phone calls and fulfilling phone orders
Notify customers on parts arrival
Notify of shortage & damage discrepancies to Parts Manager
Assisting the Sales Dept. with accessory quotes
Handling money and credit card transactions
Front counter (customer facing) and back counter (technician facing) order fulfillment
Open and closing of the Parts Dept., depending on shift
Able to quickly and accurately stock parts to shelves
Heavy web-based operations for all aspects of this job
Quickly and accurately retrieve parts out of inventory to fulfill orders
Keeping the dept. in a neat and orderly fashion
Follow all company safety policies and procedures
Understand and follow federal, state and local regulations applicable to industry