Parts Advisor

HSC Holdings Inc•Vaughan, ON

10d•$45,000 - $50,000•Onsite

About The Position

Our Willowdale Subaru is looking for a Parts Advisor to join our amazing team! As a Parts Advisor, you will hone your customer service and communication skills. The Parts Advisor responds to both customers and technicians parts requirements. This is accomplished through over the counter and phone sales.

Requirements

High school diploma or equivalent
Minimum of one year of experience in a retail auto parts department
Proficient in CDK and/or Reynolds and Reynolds software systems
Ability to read and comprehend instructions and information
Ability to adapt to a changing environment, work efficiently in a high-pressure environment
Professional appearance & friendly disposition
Excellent communication, interpersonal and time management skills
Strong attention to detail

Nice To Haves

Passion, motivation, focus and leadership skills
Results focused approach
Team player
Strong communication skills both written and verbal
Ability to influence, negotiate and mediate effectively
Strong attention to detail
Ability to maintain confidentiality and professionalism
Excellent interpersonal and team building skills
Strong time management and organizational skills
Honest, courteous and able to demonstrate strong work ethics
Driven and ability to work with minimum supervision

Responsibilities

Assist both internal and external customers with their parts needs.
Ensure that customers are made aware of the entire product line and accessories.
Follow cash handling procedures as outlined.
Ensure that the procedures for handling cash and all other methods of payment are adhered to.
Ensure that parts are correctly checked against delivery notes, binned accordingly and that the delivery note is signed.
Pack and load parts correctly; and keep track of all dispatch documentation.
Report any stock damage or losses to the Parts Manager.
Ensure that all old units returned to the Parts Department are clean.
Ensure that all old units and chargeable cases are returned to the supplier in the prescribed manner.
Maintain and update displays as required.
Assist in stock checks when required.
Maintain good relationships with all suppliers.