Parts Advisor

CITY ENTERPRISES LLC • Hendersonville, TN

6d • Onsite

About The Position

A Parts Advisor acts as the crucial link between customers, service technicians, and inventory, ensuring the correct automotive parts are ordered, sold, and managed efficiently. Key duties include assisting customers, managing stock, and processing invoices.

Requirements

• A high school diploma or GED is required.
• Strong technical aptitude.
• Computer proficiency.
• Excellent customer service skills.
• Strong understanding of automotive parts, systems, and their compatibility.
• Strong communication and active listening skills.
• Computer skills (MS Excel, inventory systems) are essential.
• Highly organized, detail-oriented, and customer-focused.
• A valid driver’s license is generally required.

Nice To Haves

• Relevant automotive certifications are a plus.
• Previous experience in auto repair, sales, or a similar parts advisor role is preferred.

Responsibilities

• Providing accurate price quotes, identifying needed parts, and assisting with inquiries.
• Ordering, receiving, unpacking, and stocking parts, as well as tracking inventory levels.
• Invoicing customers, managing special orders, and handling returns or credit slips.
• Assisting service technicians by providing necessary parts for repairs.
• Promoting and selling accessories or additional services.
• Maintaining accurate, organized records of all transactions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED