Parts Advisor

Castle Volkswagen of SchaumburgSchaumburg, IL
$50,000 - $55,000Onsite

About The Position

Castle Volkswagen of Schaumburg is looking to expand its parts team. This is a great way to gain experience in the car business and kick-off a lucrative career path.

Requirements

  • At least 2 years of experience selling parts
  • Eager to improve in a dynamic work environment
  • Strong interpersonal and time management skills
  • Ability to read/interpret safety and maintenance documents
  • Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume
  • Valid driver's license and clean driving record

Responsibilities

  • Oversee the parts sales process from start to finish
  • Converse effectively/efficiently regarding customer parts status
  • Read and understand the parts catalog when looking up and speaking to specific parts
  • Answer phone calls, provide price quotes and other information to customers
  • Provide high level service to both internal and external customers
  • Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock
  • Notify parts manager of out-of-stock parts or shop materials that need immediate attention
  • Locate out-of-stock parts from outside source and submit an emergency order, if necessary
  • Make sure all internal requests for parts are billed on service repair order
  • Receive payment from retail customers or obtains credit authorization

Benefits

  • 401(K) with employer match
  • Major Medical & Dental (50% employee paid premium), and Vision insurance options
  • Voluntary Benefits (Accident, Critical Illness, Disability, and more); and Life Insurance
  • Paid Time Off
  • Employee vehicle purchase discounts
  • Career advancement
  • Employee Wellness: Access to EAP, health, legal, and financial resources to support your overall well-being
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