Parts Advisor - Seasonal

Fraserway RV
$18 - $20

About The Position

Fraserway RV is looking for a motivated and customer-focused Parts Advisor to join our Halifax, NS dealership. If you enjoy a fast-paced environment and being part of a supportive team, this is a great opportunity to grow your career with us. This is a Full-Time, Seasonal position.

Requirements

  • Have exceptional customer service
  • Be mechanically inclined
  • Have a passion for the outdoors
  • Have basic computer skills (Word, Excel, Outlook, etc.)
  • Availability on weekends is a must.

Nice To Haves

  • Have retail parts and inventory experience (considered an asset)

Responsibilities

  • Adhere to the company’s Mission, Vision & Values
  • Assist in retail customer purchases
  • Knowledge of the location of all parts and installation techniques
  • Ensure customer satisfaction through efficient and timely processing of parts orders within the guidelines of company policies and procedures and by checking parts availability
  • Verify prices and enter orders into the computer
  • Analyze customer requests for parts; provide parts information and prices from service manuals, reference materials and computer
  • Ability to provide substituted parts information for obsolete/upgraded
  • Responsible for following up on back orders by checking with other parts personnel and sources to determine the status of orders and provide answers to customers
  • Establish a good relationship with distributors, dealers, service centers and consumers in order to notify them of parts availability and shipment dates determined by tracking orders and/or invoices through the computer system
  • Merchandise new parts
  • Transport parts to and from service technicians to maintain technician efficiency
  • Enter sale prices into the computer
  • Replace price stickers when pricing changes or when stickers age
  • Clean, organize and stock the till area, shelves and displays
  • Make signs for weekly/monthly sales
  • Stock return slips and bags
  • Update received parts to correct inventory bin location and move parts to correct location upon receiving
  • Discard and recycle boxes, crates, garbage, etc. to proper bins
  • Empty garbage containers
  • Keep and maintain all aspects of parts areas clean of dirt, debris, and clutter
  • Cover shifts for coworkers’ scheduled time off and sick days
  • Retrieve required information needed for parts orders
  • Control shipping & receiving of all parts and accessories
  • Maintain a clean and safe warehouse environment
  • Writing waybills
  • Return parts in a timely manner
  • Inventory cycle counts per quarter/per year
  • Update purchase order comments with the newest information
  • Answer the phone if others are unable to attend to the call
  • Any other task and activity as assigned by the General Operations Manager

Benefits

  • Career Growth Opportunities: Advance your skills and take your career to new heights.
  • Comprehensive Healthcare Benefits Package: Enjoy peace of mind with our competitive benefits.
  • Employee/Family Bursary Program: Support for your continued education.
  • Employer-Matched RRSP Program: Secure your financial future with our matching program.
  • Friendly Work Environment: Join an ambitious team that values collaboration.
  • Discounts on RV Purchases, Rentals, and Parts: Enjoy great savings on our products

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

1-10 employees

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