Parts Advisor - Seasonal

Fraserway RV

53d • $18 - $20

About The Position

Fraserway RV is looking for a motivated and customer-focused Parts Advisor to
join our Halifax, NS dealership. If you enjoy a fast-paced environment and being
part of a supportive team, this is a great opportunity to grow your career with
us.

This is a Full-Time, Seasonal position.

Requirements

• Have exceptional customer service
• Be mechanically inclined
• Have a passion for the outdoors
• Have basic computer skills (Word, Excel, Outlook, etc.)
• Availability on weekends is a must.

Nice To Haves

• Have retail parts and inventory experience (considered an asset)

Responsibilities

• Adhere to the company’s Mission, Vision & Values
• Assist in retail customer purchases
• Knowledge of the location of all parts and installation techniques
• Ensure customer satisfaction through efficient and timely processing of parts orders within the guidelines of company policies and procedures and by checking parts availability
• Verify prices and enter orders into the computer
• Analyze customer requests for parts; provide parts information and prices from service manuals, reference materials and computer
• Ability to provide substituted parts information for obsolete/upgraded
• Responsible for following up on back orders by checking with other parts personnel and sources to determine the status of orders and provide answers to customers
• Establish a good relationship with distributors, dealers, service centers and consumers in order to notify them of parts availability and shipment dates determined by tracking orders and/or invoices through the computer system
• Merchandise new parts
• Transport parts to and from service technicians to maintain technician efficiency
• Enter sale prices into the computer
• Replace price stickers when pricing changes or when stickers age
• Clean, organize and stock the till area, shelves and displays
• Make signs for weekly/monthly sales
• Stock return slips and bags
• Update received parts to correct inventory bin location and move parts to correct location upon receiving
• Discard and recycle boxes, crates, garbage, etc. to proper bins
• Empty garbage containers
• Keep and maintain all aspects of parts areas clean of dirt, debris, and clutter
• Cover shifts for coworkers’ scheduled time off and sick days
• Retrieve required information needed for parts orders
• Control shipping & receiving of all parts and accessories
• Maintain a clean and safe warehouse environment
• Writing waybills
• Return parts in a timely manner
• Inventory cycle counts per quarter/per year
• Update purchase order comments with the newest information
• Answer the phone if others are unable to attend to the call
• Any other task and activity as assigned by the General Operations Manager

Benefits

• Career Growth Opportunities: Advance your skills and take your career to new heights.
• Comprehensive Healthcare Benefits Package: Enjoy peace of mind with our competitive benefits.
• Employee/Family Bursary Program: Support for your continued education.
• Employer-Matched RRSP Program: Secure your financial future with our matching program.
• Friendly Work Environment: Join an ambitious team that values collaboration.
• Discounts on RV Purchases, Rentals, and Parts: Enjoy great savings on our products

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees