Parts Administrator

Altorfer • East Peoria, IL

8d • Hybrid

About The Position

This role has been created to enhance the customer experience from the perspective of a flawless ideology of receive it, stock-it, sell-it, and ensure our customer receives their solution delivered on time, correctly and gratefully they chose Altorfer Caterpillar. The position works in both office and warehouse environments.

Requirements

• Must be a self-starter with good time management, planning, and organizational skills with a commitment to detail.
• Must have a positive attitude and excellent customer service skills.
• Strong computer skills required and MUST have used programs such as: Word, Excel and Outlook, Microsoft Teams, Adobe Acrobat.
• Excellent communication skills (written, e-mail, and verbal) are necessary.
• Good phone answering skills: prior operator experience.
• Must be able to handle general math calculations with money, weight measurement, volume, and distance.
• Able to lift 75 lbs.
• Must be able to work with minimal supervision.
• High School Diploma or equivalent is required.

Nice To Haves

• Previous parts counter selling or consulting experience a plus.

Responsibilities

• Customer and internal order tracking.
• Customer call routing.
• Process vendors purchasing.
• Assist with customer parts counter sales pickup and bill payment.
• Manage cash transactions and accounting, balancing end of month.
• Contribute to the overall positive customer service of the front counter.
• Other duties as assigned.

Benefits

• Health, Dental, Vision, Disability, and Life Insurance
• 401(k)
• Paid Holidays
• Paid Parental Leave and Funeral Leave
• Paid Time Off: Prorated 80 hours of PTO + 1 Floating Holiday
• Education Assistance
• Personal Tool Insurance, and Safety Equipment Reimbursement
• Voluntary Benefits: Supplemental Insurance, Accident, Critical and Hospital Indemnity Insurance, Legal Assistance and Identity & Fraud Protection

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED