Partnerships Operations Manager

Fluent, LLC•New York, NY

15d•$90,000 - $110,000

About The Position

Fluent's strategic partnership business is scaling fast and needs a dedicated operator running point on execution. This role coordinates the cross-functional touchpoints that keep existing partner programs running, from performance reporting and dashboards to first-draft financial models for leadership review. It also facilitates campaign ops, QA, and documentation, making sure nothing slips between the strategic conversations happening above this role and the work that has to happen day to day.

Requirements

3-5 years of business operations experience, ideally in partnerships, commerce media, or performance marketing.
Strong project management skills and demonstrated ability to collaborate cross-functionally, driving initiatives from planning through execution while managing competing deadlines.
Strong documentation instincts. You default to writing the playbook, not just doing the task.
Comfort building financial models and pacing dashboards from scratch. You don't need to own the strategy, but you need to be fluent in the numbers behind it.
Experience facilitating campaign ops or QA workflows (launch tracking, tracker migrations, etc).

Responsibilities

Coordinate cross-functional touchpoints with product, campaign strategy, and data teams to execute existing partner programs.
Ensure follow-through on operational cadences and action items coming out of partner conversations and internal syncs.
Own recurring performance reporting and dashboards: pacing and audience-level analysis that leadership and partner-facing teams use to make decisions.
Build first-draft financial models, pacing scenarios, future-quarter projections, and QBR materials, for leadership review and sign-off.
Facilitate campaign ops, QA, and documentation: launch tracking, click-tracker migrations, and the playbooks that keep syndication partners running cleanly.
Maintain the operational playbooks that let syndication scale across partners without reinventing the process each time.
Support new partner accounts as the book grows, working alongside account owners on any advertiser-side coordination touching those partners.
Surface new partnership opportunities as they come up, routing them to leadership for strategic evaluation.