Partnerships and Program Facilitator

Big Brothers Big Sisters Of Metropolitan Chicago•Lake County, IL

5d•Onsite

About The Position

The Site Based Partnerships and Program Facilitator manages a portfolio of 8–12 site-based program partnerships across Big Brothers Big Sisters of Metropolitan Chicago’s service area, with a focus on Lake County, Illinois. The role serves as the primary contact for partner organizations, building relationships with schools, institutions, and corporate partners to create rewarding mentoring experiences for volunteers and youth. The position recruits volunteer mentors and youth, plans and facilitates program activities, and supports the development of one-to-one mentoring relationships. It reports to the Director of Site Based Programs and collaborates closely with the Director of Lake County. This position has no supervisory responsibilities. Big Brothers Big Sisters of Metropolitan Chicago creates and supports one-to-one mentoring relationships that help youth reach their full potential. The organization emphasizes access, belonging, and opportunity, and expects staff to contribute to a positive work environment by treating colleagues, volunteers, and program participants respectfully and fairly.

Responsibilities

Recruit volunteers and youth for 8–12 site-based programs by engaging partners, conducting informational meetings, and serving as an on-site resource to support program capacity and participation.
Oversee the logistics, content, and budgets for program sessions, including evening and weekend commitments.
Provide regular reports to program partners on program enrollment, participant engagement, and relationship-building activities.
Develop and maintain relationships with school staff and administrators, corporate partners, and BBBSChi through regular communication and problem-solving.
Lead orientations and training sessions for volunteer mentors, parents, and youth.
Conduct Match Introduction Meetings and activate new matches.
Develop group and one-on-one mentoring projects and activities, and provide on-site support and facilitation during sessions, including strategic interventions to strengthen match relationships.
Promote a safe environment for children and report and document unusual incidents that may threaten a child’s safety.
Support development of a Standard Report for each program year, including an action plan to improve the program for the following fiscal year.
Participate in committees updating paperwork, policies, or procedures and contribute to team projects.
Provide friendly, approachable customer service and represent the agency and its mission professionally and positively.
Maintain accurate, timely, and descriptive records in the agency database, including match descriptions, program attendance, Match Introduction Meetings, and match participation.
Perform other duties as assigned.