Partnerships and Content Manager

TLC WorldwideNew York, NY
Hybrid

About The Position

TLC Worldwide helps the world’s biggest brands drive customer acquisition, loyalty and engagement with emotionally engaging, experience-led rewards. Their programs are designed to shift behavior, boost ROI and build genuine brand love, at a fraction of the cost of discounting and cash offers. Backed by COSMOS, their all-in-one program platform, they deliver personalized campaigns at scale with live data, smart insights, and seamless customer journeys. TLC has 30 years of experience in understanding customer behavior, combining deep consumer insight, a global network of over 100,000 rewards, and a unique ability to drive measurable ROI for brands. They are a global company with over 400 employees across 15 hubs, comprising marketers, creatives, and strategists who are passionate about doing great work and fostering a fun work environment. They celebrate bold thinking, empower growth, and champion a culture that helps people thrive.

Requirements

  • A commercially sharp negotiator who finds win-win solutions and closes deals.
  • A confident communicator who builds rapport with partners, clients, and internal teams.
  • A natural relationship builder who brings energy, credibility, and trust to every interaction.
  • A highly organised operator with strong attention to detail and follow-through.
  • A calm, diplomatic presence who thrives in fast-moving environments.

Responsibilities

  • Source, recruit, and onboard new brand partners across Dining, Travel, Fitness, Retail, Entertainment, and more.
  • Grow and retain existing partner relationships, ensuring ongoing value and engagement.
  • Lead commercial negotiations, delivering creative, high-value partnerships aligned with client and business goals.
  • Champion TLC’s Rewards Portfolio internally, collaborating with Client Success, Creative, Product, and Data teams.
  • Maintain accurate partner data, assess new opportunities, and support seamless partner delivery once campaigns go live.

Benefits

  • Dynamic & collaborative team in a creative environment with exposure to global clients & colleagues
  • Weekly webinars to support your development through our People Academy
  • Annual TLC Wellness Week and programmes throughout the year
  • TLC Culture Club - including seasonal social events, tasty lunches & more
  • TLC Gives Back - volunteering opportunities, including off site visits and volunteering leave
  • TLC Rise - supporting and empowering women into leadership roles
  • 'Frankies' - Our very own awards ceremony where we walk down the TLC red carpet in our best outfits
  • TLC Owner's Club - Everyone that is part of the TLC experience contributes to our success, which is why we all own a piece of TLC as part of our share holder scheme
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