Partner Support Specialist -Recons

Clear Capital | CubiCasaReno, NV
$19 - $25

About The Position

The Partner Support Specialist position provides a great opportunity to advance your career within Clear Capital through training and exposure to the real estate valuation industry. Working closely with nationwide Real Estate Professionals, you will ensure that customers receive high-quality valuation services and products in a timely manner. In this role, you will support our real estate partners by maintaining updated records and progress reports while removing any obstacles that delay deliveries.

Requirements

  • Exhibits an optimistic, warm, and constructive attitude.
  • Possesses excellent communication abilities across written, verbal, and nonverbal channels.
  • Shows strong attentiveness, responsiveness, and a proactive sense of urgency.
  • Meticulous attention to detail.
  • Proves to be an effective and capable problem solver.
  • Excels when working in dynamic, fast-paced settings.
  • Highly proficient with web-based applications and standard software programs.
  • Flexible to work designated holidays and extra scheduled hours as required.

Nice To Haves

  • Background in the real estate sector is advantageous.

Responsibilities

  • Efficiently manage and process customer orders.
  • Allocate orders to real estate experts who satisfy customer specifications and service level goals.
  • Monitor order workflows to verify that customer milestones are met.
  • Serve as a primary connector between our customers and partners.
  • Maintain professional communications with real estate specialists through multiple channels.
  • Keep document logs and records current with precise, detailed entries.
  • Cultivate and support constructive vendor relationships.

Benefits

  • Company profit-sharing bonus program
  • Communication stipends
  • Referral bonuses
  • Comprehensive medical, dental, and company paid vision insurance
  • 401(k) retirement plan with employer match
  • Voluntary life and AD&D insurance options
  • Voluntary supplemental insurances for accident, critical illness, and legal services
  • Paid time off (PTO)
  • Paid holidays
  • Employee assistance and wellness programs
  • Company paid short term disability coverage
  • Company contributions to health saving funds (with participation in the high deductible health plan)
  • Company-paid access to Galileo for virtual primary care
  • Company-paid access to Rula for virtual mental health resources
  • Career and skill development resources
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