Partner Specialist, SMB

Paysafe

12d

About The Position

Paysafe is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With 29 years of online payment experience, an annualized transactional volume of $152 billion in 2024, and approximately 3,000 employees located in 12+ countries, Paysafe connects businesses and consumers across 260 payment types in 48 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments. Further information is available at Your career starts here. Help us build and deliver innovative payment solutions. The Partner Director role develops, motivates, trains and assists outside sales agents daily to help them grow their business and residual income. The duties are generally performed with little supervision; however, they must work closely with senior management to ensure the company is satisfied with the agent’s production.

Requirements

Bachelor’s degree in related field of study (Business, Marketing, Finance) or equivalent combination of education and experience in lieu of degree, required.
Minimum 3 years’ experience in a merchant/partner-facing role, required (payments industry, preferred).
Proven track record of managing and growing strategic accounts and achieving revenue and retention goals.
Excellent communication, presentation, negotiation, and relationship-building skills.
Strong analytical, problem-solving, and decision-making skills.
Proficient in Microsoft Office, CRM software, Sales Force and other relevant tools.
Willingness to travel as required.

Responsibilities

Coaching outside agents on pricing, statement analysis, and closing new business
Calls on existing sales agents to discuss and promote all related products and services including discussing business conditions, forecasting needs, and developing solutions
Monitors and analyses relationship results and sales agent activities; determines agent profitability; make recommendations regarding accounts, products, and pricing to drive increased revenue amongst sales agents
Independently monitors and analyses each sales agent’s portfolios in order to effectively promote and upsell Paysafe’s solutions, grow the existing portfolio and help sales agents to optimize their sales.
Generate and analyses reports to gauge profitability of sales agents and works with management to identify areas of opportunity for increases revenue
Remain available for agent inquiries and make outbound calls to agents
Notify and motivate agents on their weekly goals to help them achieve monthly goal
Maintaining a close relationship with active and inactive agents
Coaching on rebuttals, sales tactics, role playing
Advise agents on Paysafe suite of value-added products and services
Educate on price structures, pricing and buy-rates, and interchange
Performs other duties as assigned