Partner Sourcing Manager

TELAID INDUSTRIES INC•Norcross, GA

1d•$80,000 - $90,000

About The Position

Telaid helps enterprise clients accelerate technology adoption to achieve their business objectives. We design, deploy and support critical technologies, reducing time, task, cost and risk associated with managing technologies in complex, multi-site environments. But Telaid is not your ordinary technology integrator. Committed to excellence, our vision is to be a people first, customer obsessed company with great (not perfect) leaders who strive to provide the best possible experience for our employees, partners and customers. We’re working hard to build and maintain a culture of integrity, trust and accountability that attracts, trains and retains the right employees for the right roles. If you’re looking for a great place to work, learn and advance your career, get to know Telaid! Our Core Values are – Be Proactive, Be a Team Player, Take Ownership & Do the Right Thing Summary of Position The Partner Sourcing Manager is responsible for developing, managing, and optimizing Telaid’s partner and 1099 labor ecosystem to support scalable field service delivery. This role owns partner sourcing strategy execution, capacity readiness, rate intelligence, and ongoing partner performance enablement across Last Mile Service Excellence (LMSE) and Project-based programs. Operating with a high degree of autonomy, this role works closely with senior leaders, Workforce Management, Quality, PMO, and Shared Services to ensure labor supply aligns with current and future demand. The Partner Sourcing Manager plays a critical role in translating go-to-market labor strategies into an executable, data-driven partner network that supports growth, service quality, and margin objectives. Limited travel may be required for partner vetting, relationship management, or strategic meetings.

Requirements

Strong strategic thinking combined with hands-on execution capability
Excellent organizational, prioritization, and stakeholder management skills
Confident communicator with the ability to influence across functions and seniority levels
Data-driven mindset with strong attention to detail and analytical skills
Comfortable working independently in a remote or hybrid environment
Customer-focused, collaborative, and solutions-oriented approach
Financial acumen related to rate analysis, margin awareness, and cost control
Familiarity with contractor/partner ecosystems or staffing/recruiting (preferred)
Bachelor’s degree preferred or equivalent professional experience
5+ years of experience in partner sourcing, vendor management, staffing, recruiting, field operations, or workforce management
Demonstrated experience working with subcontractors, 1099 labor, or field service partner ecosystems
Experience supporting multi-site, project-based, or last-mile service environments
Proven ability to manage sourcing initiatives with minimal supervision

Nice To Haves

Experience in IT field services, low-voltage, structured cabling, or security systems strongly preferred
Familiarity with ServiceNow FSM platforms, labor marketplaces, or workforce management systems
Strong reporting, analytics, and operational optimization experience

Responsibilities

Partner with the VP, LMSE and Field Operations leadership to execute labor sourcing strategies aligned with business objectives and go-to-market plans
Proactively identify, evaluate, and onboard qualified partner organizations and 1099 contractors across multiple geographies
Own partner readiness, capacity forecasting, and activation planning to support project and service demand
Collect, analyze, and maintain partner rate structures, capabilities, certifications, and service coverage
Provide data-driven recommendations on partner selection, utilization, and expansion opportunities
Support the development, maintenance, and governance of standardized rate cards using market intelligence and internal performance data
Collaborate with Workforce Management and Quality teams to ensure partners meet operational, compliance, and performance expectations
Serve as the primary point of accountability for sourcing data accuracy, dashboards, and reporting
Deliver regular capacity, readiness, and sourcing insights to PMO, Resource Center, Service Center, and executive stakeholders
Lead partner communications related to onboarding, documentation, compliance, and readiness updates
Identify process gaps and recommend improvements to sourcing workflows, tools, and partner engagement models
Support invoice validation, documentation compliance, and issue resolution in coordination with Shared Services
Maintain and enhance sourcing dashboards, databases, and performance tracking tools
Analyze sourcing trends, utilization patterns, and market conditions to inform leadership decisions
Drive consistency, scalability, and efficiency across partner sourcing operations
Grow a team of coordinators through servant leadership
Perform quarterly development conversations
Monitor and approve timecards and expenses