Partner Operations & Enablement Manager

Vistex Career•Hoffman Estates, IL

6h•$115,000 - $150,000

About The Position

Partner Operations & Enablement Manager is a role with global impact across the entire buyer journey for Vistex and our revenue supporting Partners. Vistex is looking to unify the revenue operations, streamline the sales cycle and handoffs, and grow our relationship with partners for both revenue generation and project implementation. This critical role is a hybrid role which will leverage the existing relationship and institutional knowledge of the ecosystem at Vistex along with proven project management and partner enablement capabilities. The outcome will be to manage the onboarding of new partners and to operationalize the processes, and reporting, by which we work with our partners within various stages of our buyers’ journey.

Responsibilities

Define and manage a repeatable partner onboarding program.
Periodically review and suggest enhanced partner benefits to respond to the evolving maturity of the Partner Program
Responsible for the Ecosystem operations and processes definition aiming at commercial outcomes and greater cross-departmental synergies; cascading and managing the project timelines relative to other priorities for the team
Liaison between the Ecosystem and other departments for cross-silo cooperation in managing, goal setting, maintaining and communicating the work in a centralized and transparent manner
IT on Ecosystem subscriptions & software
Marketing & Demand generation on creation of supporting materials
Education on AE/BD onboarding and Ecosystem inclusion
Managing the distribution of Salesforce reporting for KPIs supporting training individuals within the ecosystem and sales teams to create their own resources
Lead the selection, procurement, and implementation of a Communities based Partner Portal
Supporting the Executive Director Global Head of Strategic Alliance and Partnership Ecosystem with devising strategies on ad hoc projects
Partner with functional teams to support the launch of processes, tools, systems, and policies
Bring not only the operational execution but the voice from the partners on how to improve Vistex overall Partner Program, Portal and tools
Measure success, identify issues, and drive remediation plans across the broader revenue team and support prioritization
Support the objective of growing partner delivery and partner-led/supported revenue team.
Own the communication and visibility into projects, timelines, and deliverables.
Leading automation & integration of the Eco system activities into standard revenue processes.
Draw on multi-workstream exposure to drive for data-driven process & efficiency improvements