Partner Engagement Officer (Orlando/Central Florida)

Good News Global•Henrico, VA

3d•Hybrid

About The Position

The Partner Engagement Officer is responsible for deepening relationships with a portfolio of 100-125 mid-tier donors across the USA, who currently give between $1,000 and $9,999. The primary goal is to increase engagement and grow giving through consistent, personalized communication. This role is not focused on heavy travel or finding new donors, but rather on building connections through calls, emails, texts, and handwritten notes, making donors feel known and valued. Success in the first year involves strong donor retention, increased average gift size, and a clear pipeline for future major donors, all while emphasizing consistent, relational connection and meticulous activity tracking in the CRM.

Requirements

Talks to people for a living.
Has a list of people they’re responsible for.
Believes in mission-driven work.
Knows they need to reach out consistently and tracks those interactions.
Is measured on deepening relationships over time.
Ability to focus on a portfolio of 100–125 donors giving $1,000–$9,999.
Strong emphasis on tracking activity in the CRM.
Ability to use existing marketing resources effectively with a personal touch.
Good tracking and reporting skills.
Consistency beats complexity.
Personalization at scale.
Consistent, human, relational connection.
Calendar management to prioritize donor communication over meetings, projects, or internal work.
Values conversations.
Values relationships.
Values invitations.

Nice To Haves

Based in Orlando / Central Florida.
Heavy concentration in Central Florida and Chicagoland.
Includes international church donors.
Proximity to major donors and key churches to engage.
Opportunity to grow international church engagement.
Being on the ground to help build great Gatherings.

Responsibilities

Manage and deepen engagement with a portfolio of 100-125 mid-tier donors.
Consistently reach out to donors and track interactions.
Deepen relationships with donors over time.
Qualify and refine the donor list quarterly.
Make donors feel known and valued through personalized communication (calls, emails, texts, handwritten notes).
Guide donors toward international giving opportunities when appropriate.
Track all activity in the CRM.
Utilize existing marketing resources with a personal touch.
Participate in monthly Advancement team meetings for quarterly portfolio reviews.
Achieve weekly activity targets including calls, personalized emails, handwritten notes, and real conversations.