Partner Engagement Coordinator

Certified Angus Beef•Wooster, OH

1d•Onsite

About The Position

In this role, you'll serve as a key connection between our brand and newly engaged retail and restaurant partners, delivering personalized onboarding experiences that build trust, engagement, and long-term loyalty. The ideal candidate is a creative problem-solver who thrives in dynamic environments, embraces ambiguity with confidence, and enjoys finding tailored solutions that make every interaction meaningful. As we continue to evolve our onboarding journey, you'll play an important role in shaping memorable experiences that turn new partners into passionate brand advocates. Ready to make an impact from day one? Read on to learn how you can help create experiences that set our partners up for success.

Requirements

Associate's or Bachelor's degree preferred.
Three to seven years of progressively responsible experience in customer success, account management, marketing support, brand engagement, project coordination, licensing, or a related field.
Bilingual English/Spanish communication skills are highly valued.
Self-motivated with the ability to thrive in a dynamic, evolving environment.
Exceptional organizational skills with a keen attention to detail and strong follow-through.
Strong written, verbal, and interpersonal communication skills.
Creative thinker who enjoys identifying opportunities to improve processes and elevate experiences.
Proactive problem-solver who demonstrates sound judgment and resourcefulness.
Passion for serving others and anticipating needs before they are expressed.
Ability to manage multiple priorities and projects while maintaining accuracy and responsiveness.
Collaborative team player who contributes ideas, embraces feedback, and supports shared goals.
Comfortable balancing both relationship-focused responsibilities and process-driven tasks.
Appreciation for personalized service and commitment to creating meaningful experiences for each partner.
Understanding of modern business practices and the ability to work effectively within a high-performing, cross-functional team environment.

Responsibilities

Utilize internal systems to organize, maintain, and manage licensing and branding information, ensuring accuracy and a positive partner experience throughout the onboarding journey.
Proactively communicate with internal and external partners through phone, email, and written correspondence to support onboarding initiatives through successful resolution.
Research, evaluate, and support branding opportunities.
Identify and pursue creative solutions that resolve challenges, enhance the partner experience, and strengthen trust in the brand.
Collaborate with design, marketing, and marketing specialist teams to coordinate and fulfill point-of-sale materials, marketing requests, and onboarding resources for newly branded accounts.
Help develop and continuously improve personalized onboarding experiences that reflect the unique needs and goals of individual licensees.
Contribute ideas, insights, and innovative approaches during team meetings and planning sessions to help shape the future of partner engagement and onboarding.
Maintain a high level of accuracy, responsiveness, and professionalism while managing multiple priorities in a fast-paced environment.