Partner Delivery Manager, gTech Ads Agency and Partners

Google•New York, NY

13d•$140,000 - $204,000•Hybrid

About The Position

gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner. As the Partner Delivery Manager, you will act as the crucial, executive-level solutions and enablement bridge between Google and the C-suite of our partners. This role is a hybrid of strategy, deep technical expertise, and operational program management, requiring you to define the delivery strategy for your market/product area, carry the activation goals for your partners, and ensure they are motivated, capable, and equipped to scale the delivery of Google's advertising solutions. Your work is critical to expanding our service reach, and helping our mutual customers grow. Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.

Requirements

Bachelor’s degree or equivalent practical experience.
8 years of experience in a technical project management or a customer-facing role.
Experience leading projects with multiple cross-functional stakeholders.

Nice To Haves

Master’s degree in Business, Statistics, Mathematics, Economics, Engineering or Applied Science, or a related field.
Experience building and maintaining relationships with C-suite leaders at large enterprise partners or agencies.
Experience bridging sales, complex partner needs, and engineering to identify and activate technology integration use cases.
Understanding of Google's advertising platforms, the broader media landscape, and enterprise sales dynamics.
Ability to drive business outcomes through strategic planning and negotiation of commercial incentives.
Demonstrated capability in programmatically scaling services and partner capabilities in a global context.

Responsibilities

Cultivate trusted strategic partnerships with C-suite leaders across assigned portfolios, acting as the primary executive contact for long-term operational strategy, commercial incentives, and overall governance.
Lead executive-level business reviews and Quarterly Business Reviews (QBRs) to evaluate performance, identify growth opportunities, and ensure partner health and satisfaction from a service delivery perspective.
Serve as the central link between partners and Google leadership teams (Agency Sales, gTech, Product) to translate complex partner needs into strategic internal priorities.
Assess partner technical maturity, define enablement tool requirements, and orchestrate the gTech engagement journey to certify partners' capabilities to deliver services at scale.
Drive the complete end-to-end activation lifecycle, offering technical consulting during advertiser activations, governing pipelines to prevent roadblocks, and implementing robust quality assurance frameworks.