Partner Compliance Manager - Wallets, Payment, and Commerce

Apple • Cupertino, CA

2d

About The Position

Apple is a place where extraordinary people gather to do their best work. Together we craft products and experiences people once couldn't have imagined - and now can't imagine living without. If you're excited by the idea of making a real impact, and joining a team where we pride ourselves on being one of the most diverse and inclusive companies in the world, a career with Apple might be your dream job! The Partner Enablement team is responsible for enhancing how Apple works with partners to deploy products and services at scale across the globe. The team is part of the Operations department, primarily focused on products available in the Wallets, Payments, and Commerce (WPC) ecosystem. We are looking for a talented strategy and operational expert to lead Partner compliance for WPC and ensure partners provide a consistent customer experience globally. This role will require collaboration with cross-functional teams and across all WPC products and services. We are looking for someone with a strong track record of developing strategy, leading project implementation, outstanding analytical skills, a keen business sense, a strong drive to learn, develop and make an impact, and the ability to build strong relationships across the organization.

This position will support the development of Apple partner compliance activities within WPC. This individual will be responsible for helping to build out the partner compliance function as well as managing the operation of the program. Initially, this role will focus on compliance activities related to Apple Pay, but will be expected to expand the operations to all of WPC products and services (e.g., identity, transit, etc.). The scope of the role will include enforcement of Issuer Functional Requirements and contractual requirements. The role will be focused on managing the two key components for partner compliance which are proactive monitoring and exceptions (waivers) management. The main responsibilities will include:

Requirements

• 10+ years of experience in strategy and operational roles
• Strong business intuition with a good foundation in financial and business strategy principles
• Excellent presentation, written, and verbal communication skills
• Ability to articulate a strong point of view clearly and succinctly

Nice To Haves

• Bachelor's degree in a quantitative or technical field
• Track record of building strong working relationships, including with senior management
• Ability to collaborate across teams with different priorities
• Outstanding problem-solving skills and attention to detail
• Ability to drive multiple concurrent projects forward independently despite high levels of ambiguity and complexity

Responsibilities

• Support the development of Apple partner compliance activities within WPC.
• Help build out the partner compliance function.
• Manage the operation of the partner compliance program.
• Expand operations to all of WPC products and services (e.g., identity, transit, etc.).
• Enforce Issuer Functional Requirements and contractual requirements.
• Manage proactive monitoring for partner compliance.
• Manage exceptions (waivers) for partner compliance.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree