Partner Community & Engagement Lead

Relativity

23h•$94,000 - $140,000•Remote

About The Position

The Partner Community & Engagement Lead is responsible for the programs, communications, and experiences that keep Relativity's commercial partners engaged, recognized, and connected to Relativity. This role is accountable for some of the most visible touchpoints in the partner experience, including channel webinars, partner briefings, and regional Relativity Fest experiences. Leveraging partner feedback and program insights, this role continuously refines engagement strategies and identifies new opportunities to deepen partner participation and deliver value across the ecosystem, creating a differentiated partner experience that reinforces the business value of partnering with Relativity.

Requirements

6+ years of experience with global channel programs, community engagement, partner marketing
Experience managing multi-channel partner engagement programs, including in-person events, virtual events, and channel webinars, with a track record of driving measurable participation and business impact
Experience leading advocacy and recognition initiatives.
Data-informed mindset with experience translating qualitative and quantitative insights (e.g., partner feedback, engagement metrics, program performance) into improvements in partner programs, benefits, and incentives.
Excellent communication and storytelling skills, with the ability to craft clear, engaging messaging for diverse partner audiences and manage stakeholder relationships effectively.
Comfortable collaborating with and presenting to executive stakeholders across functions.
Strong sense of ownership and accountability with the ability to manage multiple initiatives in a fast-paced environment.
Alliance Management
Collaboration
Communication
Cross-Functional Teamwork
Partnership Development
Project Management
Relationship Management
Stakeholder Management
Strategic Planning
Vendor Management

Nice To Haves

Strong understanding of partner ecosystems, including channel, alliance, and services partners, and how engagement drives commercial success.
Experience in the legal or e-discovery industry is a plus; familiarity with Relativity's platform and partner ecosystem is highly valued.

Responsibilities

Manage the global partner communications plan, including scheduling, authoring, publishing via the partner portal, and collaborating with Marketing when needed.
Drive awareness and adoption of partner program benefits, including tools and campaigns that help partners grow their business.
Lead community programming and engagement initiatives, including the planning and execution of channel webinars, partner briefings, and regional Relativity Fest experiences.
Design and manage partner advocacy and recognition initiatives, including awards programs led by the Partnerships team.
Serve as the steward of the partner competency program, managing the process that validates and recognizes partners for their customer excellence, solution, and industry expertise.
Gather and synthesize partner feedback to inform program improvements and experience enhancements.
Contribute to the ongoing evolution of partner program benefits and incentives.