Partner Business Manager (PBM) – HP Poly, Hosted Service Providers

HP•All Cities, CA

4d•$121,750 - $174,555•Remote

About The Position

The Partner Business Manager (PBM) role within the HP Poly Hosted Service Provider (HSP) team is responsible for driving growth of HP Poly telephony solutions with UCaaS and CCaaS service provider partners in the Western United States. This role owns the execution of partner enablement, go-to-market planning, MDF investment strategy, forecasting, and ongoing partner business management. The PBM serves as the primary liaison between HP Poly and assigned partners, ensuring alignment across executive leadership, sales, marketing, and technical stakeholders to deliver measurable business results.

Requirements

Bachelor’s degree or equivalent practical experience.
5+ years of experience in channel sales, partner management, or business development.
Experience working with UCaaS, CCaaS, telecom, or technology service providers.
Demonstrated experience in partner enablement, forecasting, and QBR execution.
Strong analytical skills, including advanced use of spreadsheets and reporting tools.
Ability and willingness to travel up to 50%.

Nice To Haves

Experience supporting Hosted Service Providers (HSPs).
Background in telephony or voice solutions within cloud or hosted environments.
Experience managing MDF programs and partner marketing initiatives.
Strong presentation, facilitation, and project management skills.
Familiarity with CRM, sequencing tools, and data enrichment platforms.

Responsibilities

Train and enable partners on HP Poly telephony solutions, programs, tools, and processes.
Deliver live and virtual partner trainings, presentations, and solution evangelism sessions.
Project manage partner technical certifications, demo/sample delivery, and certification progress related to new product introductions.
Support partner onboarding and ongoing enablement through HP Partner Portal and HP University.
Plan, execute, and manage Marketing Development Funds (MDF) programs to drive revenue growth and pipeline creation.
Design and support partner marketing activities, demand-generation campaigns, events, and vendor showcases.
Track MDF utilization and performance to ensure strong return on investment (ROI).
Lead strategic business planning and Quarterly Business Reviews (QBRs) with partner stakeholders.
Align HP Poly and partner executive teams around joint go-to-market strategy and business objectives.
Act as a partner advocate and liaison, assisting partners in navigating HP systems, tools, and internal processes.
Deliver accurate and timely forecasting across assigned partners.
Create, manage, and execute quarterly SMART goals aligned to key business objectives.
Use spreadsheets and analytics tools to manage partner performance, pipeline, MDF investment, and territory health.
Maintain consistent operational discipline across reporting, forecasting, and execution.
Actively use artificial intelligence (AI) tools to improve efficiency, accuracy, and scalability of day-to-day work.
Utilize Microsoft Dynamics (including sequencing) to scale partner engagement and outreach.
Use ZoomInfo and similar platforms to assess, qualify, and segment partner capabilities.
Complete required annual sales certifications and ongoing training through HP University.

Benefits

Health insurance
Dental insurance
Vision insurance
Long term/short term disability insurance
Employee assistance program
Flexible spending account
Life insurance
Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure
13 paid holidays
Additional flexible paid vacation and sick leave