About The Position

The Partner Business Development – AI (Americas) is an individual contributor role responsible for identifying, recruiting, and developing partners across the Americas who can adapt their practices to incorporate ServiceNow’s AI platform into their business strategies and reference architectures. This role is critical to ensuring that ServiceNow’s top regional partners align their solutions with our AI strategy, driving fast execution, joint pipeline creation, and customer design wins that showcase the transformational value of ServiceNow’s platform.

Requirements

  • 10+ years’ experience in partner business development, ISV/channel sales, or enterprise software sales in the Americas.
  • Strong understanding of the AI ecosystem and platform adoption, with proven ability to influence partners’ business models and reference architectures.
  • Demonstrated success in building joint pipeline with partners and supporting closure of deals.
  • Excellent collaboration skills, with proven ability to align partners and field sellers to execute joint GTM.
  • Strong communication, organizational, and executive engagement skills.
  • Results-driven, with a track record of delivering quarterly outcomes in sourced pipeline and revenue.
  • Fluency in English required; Spanish or Portuguese is a strong plus.

Responsibilities

  • Proactively identify and onboard innovative partners across the Americas who can adopt ServiceNow AI into their reference architectures.
  • Influence partner practices to incorporate ServiceNow AI for business transformation and build differentiated offerings.
  • Collaborate with partners to generate sourced pipeline opportunities with clear quarterly impact.
  • Drive joint execution with partners and sales teams to secure design wins and customer adoption that validate the partner’s AI investment.
  • Provide guidance, training, and support to ensure partners are equipped to integrate AI into their business models and GTM plays.
  • Represent ServiceNow with partners and in-market as a champion for AI-driven enterprise transformation.
  • Share market and partner insights back into ServiceNow to inform strategy, partner enablement, and product positioning.

Benefits

  • health plans
  • flexible spending accounts
  • 401(k) Plan with company match
  • ESPP
  • matching donations
  • flexible time away plan
  • family leave programs
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