Partner Broadcast Support Intern
Ponce Health Sciences University/Tiber Health Innovations•Saint Louis, MO
About The Position
THI is in a period of growth across partnerships and has increased the number of daily broadcasts. However, the number of hours required to support these broadcasts has surpassed our team’s ability to provide adequate support for all broadcasts. The intern will serve as a dedicated operational resource supporting the partner MSMS broadcast, partner courses in Canvas and iClicker, and technical support efforts.
Requirements
- Must be currently enrolled in a degree program
- Must have completed at least one year of study in a degree program
- Must have experience with Zoom
- Must have experience with Canvas LMS
- Must have experience with ExamSoft
- Must have experience with Microsoft Office Suite
- Must have excellent communication skills
- Must have excellent problem-solving skills
- Must be able to work independently and as part of a team
Nice To Haves
- Experience with iClicker
- Experience with video and audio editing software
- Experience with educational technology support
Responsibilities
- Serve as a broadcast manager of Zoom-based In-Class Sessions to students in classrooms & at home
- Communicate with THI’s University Partners’ staff on a daily basis about Zoom sessions
- Start & troubleshoot Zoom broadcasts
- Aggregate student questions on Chat and notify Instructor when appropriate
- Provide support for instructional activities that use technology
- Manage alignment between multiple courses across multiple universities
- Provide faculty and student training on all digital platforms, such as Canvas LMS, ExamSoft, etc.
- Assist faculty with preparation and application of technology used to support teaching & learning / the curricular materials
- Help solve faculty and student educational technology & IT issues, including working with the Ponce-based IT department to resolve account setup, emails, etc.
- Support the creation of weekly reports and analytics on student performance to provide early alerts for potential at-risk students
- Edit video and audio files to support instruction
- Help partner university technology teams and registrar offices with setup of all technology-related requirements for the MSMS program
- Support new partner university technology implementation projects
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What This Job Offers
Job Type
Part-time
Career Level
Intern
Education Level
No Education Listed
