Partner Account Specialist

Genetec•Los Angeles, CA

10d•Remote

About The Position

The Partner Account Specialist is responsible for supporting and developing Certified Partners within an assigned territory, helping them grow their business with Genetec solutions. This role focuses on SC SaaS adoption, nurturing partner relationships, and driving the conversion of Certified Partners to Unified and Unified Elite.

Requirements

5+ years of experience in inside sales, partner development, or technology sales
Proven ability to drive product adoption and enablement in a remote sales environment
Strong knowledge of channel sales and SaaS sales models
Exceptional communication skills, with the ability to engage and influence partners remotely
Experience managing a sales pipeline and tracking adoption metrics using CRM tools
Requires travel to partner sites.

Nice To Haves

Preference is candidate lives in territory
Proactive & Results-Oriented: Takes ownership of Certified Partner growth and SC SaaS adoption
Strategic & Adaptable: Follows a structured sales framework but can adapt based on partner needs
Strong Influencer & Communicator: Can engage, educate, and inspire partners to sell Genetec solutions effectively
Collaborative Mindset: Works seamlessly across multiple internal teams to ensure partner success

Responsibilities

Serve as the primary point of contact for Certified Partners, ensuring they have the tools and knowledge to succeed with Genetec solutions
Conduct business planning and performance reviews to identify growth opportunities and strengthen partner engagement
Drive the conversion of Certified Partners to Unified and Unified Elite by demonstrating the benefits of deeper partnership with Genetec
Educate partners on SC SaaS product offerings, value propositions, and ideal use cases
Guide partners on how and when to position SC SaaS to end users for maximum impact
Support partners in overcoming objections and building confidence in selling SC SaaS
Track and report on SC SaaS engagement, pipeline growth, and closed deals
Coordinate partner learning paths and training programs, ensuring Certified Partners stay up to date on the full Genetec portfolio
Reinforce training through product demonstrations, sales guidance, and real-world application
Act as a trusted advisor, helping partners leverage Genetec’s ecosystem to drive success
Monitor partner sales pipelines in the CRM, ensuring engagement and deal acceleration across all Genetec product lines
Work with partners to increase pipeline activity and close rates for SC SaaS
Follow up on assigned leads, ensuring timely engagement and conversion
Support transactional business, including small- to medium-sized system designs and associated BOMs
Assist partners in end-user meetings and product demonstrations, ensuring they are confident in presenting Genetec solutions
Provide technical support by liaising with technology partners to address product integration questions
Work closely with other CDS’s and Partner Account Executives (PAEs) to ensure smooth territory collaboration and alignment on partner engagement strategies