Partner Account Manager

AHEAD

1d • $110,000 - $140,000 • Onsite

About The Position

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.
We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.
We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.
We are looking for a detail-oriented Program Manager to oversee and streamline our partner programs for IBM. The ideal candidate will have strong analytical skills where they are able to forward think with the ability to communicate effectively across multiple teams to ensure alignment and maximize company, program, and deal profitability.
This position will be approximately 75% Partner Programs and 25% Go-To-Market.

Requirements

• Proven experience in program management, partner management, or a related field.
• Excellent organizational skills with a strong attention to detail.
• Strong analytical skills and proficiency in tracking metrics and reporting.
• Exceptional communication skills, both verbal and written, with the ability to engage effectively with various stakeholders.
• Ability to work in a fast-paced environment while managing multiple priorities.

Nice To Haves

• Experience in sales support or business development is preferred.
• Bachelor’s degree in Business Administration, Marketing, or a related field (preferred).

Responsibilities

• Work strategically and collaboratively to identify which proficiencies would be most beneficial. Identify the reason why. Complete, track and report proficiencies and certifications accordingly.
• Coordinate with AHEAD stakeholders on IBM demand gen campaigns and events to build strategic and intentional growth plans.
• Coordinate with the engineers and sales team on IBM enablement activities to grow AHEAD’s collective skills on IBM’s portfolio.
• Coordinate with the AHEAD services team to build a practice around key IBM solution areas to support client’s needs.
• Work with sales teams to develop strategies to grow existing business while still maximizing margins and providing creative deal structuring.
• Identify, assign and pursue opportunities to expand into new product categories, customer segments, and lines of business to drive revenue growth.
• Develop and maintain expert-level knowledge of the quoting tool, including pricing structures, SKU management, product configurations, and quoting processes to ensure accurate and efficient proposals.
• Record, track, monitor and report on monthly, quarterly, and annual rebates, and other partner-related programs and investments.
• Learn, utilize, track and report on various programs, ensuring all relevant metrics are captured. We would want to capture not only yearly programs, but quarterly and/or brand incentives.
• Create, publish, and effectively communicate internal content to maintain current processes, facilitating enablement for Operations, Engineering, and other relevant teams through newsletters and team meetings.
• Regularly meet with in-house teams, partner channel teams, and distributors to progress and track the pipeline and ensure accurate forecasting to establish what needs to be done to get an opportunity booked.
• Investigate and resolve misaligned deals to ensure proper hygiene and optimizemargins, incentives, and profitability to progress deals.
• Monitor weekly pipeline and registration additions, ensuring that all terms and conditions (T&C’s) are met for compliance.
• Maintain rapid responsiveness to sales teams (CDs, COSs, CSAs) for deal support as needed.Provide alignment support for new and existing sales teams including account mapping and introductionsvia emails/calls.
• Ensure Strategic Partnership KPI’s, milestones and commitments are met,and report on progress based on a required schedule.
• Review our existing customer base to identify opportunities to grow each account through expanded use of current product lines and the introduction of new products and solutions.
• Serve as the subject matter expert on customer and manufacturer compliance requirements by understanding compliance audits, being able to identify gaps, and implement best practices to ensure we can successfully pass an audit.
• Assess situations and opportunities with a forward-looking perspective to identify risks, recommend solutions, and drive the appropriate next steps.
• Demonstrate urgency and effective communication, being well-connected internally to facilitate collaboration.
• Assist partner managers on unique projects related to strategic partner go-to-market initiatives.
• Understand, manage and oversee IBM’s Partner Advantage program.

Benefits

• Medical, Dental, and Vision Insurance
• 401(k)
• Paid company holidays
• Paid time off
• Paid parental and caregiver leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level