Parties Manager
Mall of America•East Rutherford, NJ
•$65,000
About The Position
The Parties Manager plans, prepares, and executes seamless, memorable parties. The role focuses on initial client meetings, understanding guest requests, procurement, scheduling, and managing and training team members. The manager oversees party arrangements in accordance with company and safety standards, coordinates with clients and outside vendors, and supervises party staff. The role also supports programming and sales requests and serves as the main point of contact for guest resolutions and survey analysis.
Requirements
- At least 4 years of experience in party planning and execution.
- At least 3 years of supervisory experience.
- Excellent written skills, including experience writing marketing or public relations text.
- Strong interpersonal skills, including experience building and maintaining relationships with a diverse network of individuals and organizations.
- Strong organizational skills, attention to detail, and ability to multitask.
- Time management skills and ability to prioritize a large volume of tasks.
- Self-motivation, enthusiasm, and willingness to learn.
- Strong customer service skills.
- Represent American Dream, Nickelodeon Universe, DreamWorks Water Park, and Angry Birds with the highest degree of professionalism.
Nice To Haves
- Bachelor’s degree in Hospitality or another related field.
Responsibilities
- Arrange all aspects of parties while following company and safety standards.
- Create agreements and budgets with clients.
- Communicate budget, space, and vendor progress to clients, and proactively communicate problems that arise.
- Maintain communication with outside vendors contracted for events.
- Prepare and execute detailed outlines of event needs.
- Ensure arrangements are accounted for, including event space, food and drink, music, visuals, and other client requests.
- Adjust event schedule availability as the operating calendar changes.
- Oversee the scheduling and management of Party Planners, the Party Coordinator, and Party Hosts.
- Conduct on-site party tours with the Party Planner.
- Work with the sales team to expand programming, process special requests, and answer questions.
- Serve as the main point of contact for Guest Resolutions and survey analysis.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
