Part Time TMS Technician & Operations Administrator

Canadian Health Solutions•City of Moncton, NB

53d•Hybrid

About The Position

Canadian Health Solutions is a growing group of health service companies delivering leading medical and research service. We are seeking a compassionate, motivated, and highly organized Part- Time Neuronavigated Transcranial Magnetic Stimulation (TMS) Technician & Operations Administrator to join our Moncton clinic. This hybrid role combines clinical care, TMS treatment delivery, and administrative coordination, supporting both patients and clinic operations. You will work closely with a multidisciplinary team of psychiatrists, psychologists, counsellors, social workers, and TMS technicians to deliver high-quality, patient-centered care in a supportive fast-paced clinical environment.

Requirements

Bachelor’s degree in psychology, nursing, or a related healthcare field
Fluency in both English (required) and French (an asset)
Experience in a mental health or healthcare setting, particularly working with anxiety and depression.
Proven team player with ability to work effectively in fast-paced, highly collaborative, multidisciplinary environment where teamwork, accountability and proactive communications are essential to patient care and clinic operations.
Strong interpersonal skills with the ability to communicate compassionately and effectively.
Excellent organizational and time management skills with the ability to multitask in a
Strong written communication skills, including documentation client charts notes
Proven ability to maintain strict confidentiality and professionalism.
Ability to work both independently and collaboratively as part of a multidisciplinary team.
Willingness to complete TMS training and certification
High level of motivation, adaptability, and openness to feedback
Experience with electronic medical records (e.g., Jane App)
Proficiency in Microsoft Office (Word, Excel, Outlook) and medical software systems

Responsibilities

Deliver compassionate, client-centered care while building trust with individuals experiencing depression and related conditions.
Conduct patient intake assessments and educate clients on treatment options and processes.
Administer NrTMS treatments according to established protocols (training and certification provided)
Ensure treatment accuracy, safety, and patient comfort during all sessions.
Identify and communicate TMS-related safety risks to the treating physician.
Support scheduling and coordination of TMS treatments.
Guide and support patients throughout their treatment journey, addressing questions and concerns.
Coach and motivate patients toward improved mental health and well-being.
Monitor client progress and maintain accurate, timely clinical documentation.
Participate in clinical rounds and communicate relevant information to the care team.
Monitor and maintain TMS equipment and report service promptly.
Serve as the first point of contact for clients, visitors, and partners (in person, phone, and email)
Manage, answer and triage incoming calls, inquiries, and direct communications.
Schedule appointments and follow up on client inquiries.
Maintain a welcoming, professional, and confidential clinic environment.
Open, maintain, and close client files (electronic and paper) in accordance with clinic standards.
Prepare medical charts and ensure proper documentation, scanning, indexing, and filing.
Prepare clinical correspondence and distribute physician reports on patient progress.
Communicate with referring physicians, pharmacies, and healthcare providers.
Request and manage medical documentation as required.
Support psychiatrist clinic days and preparation for clinical rounds.
Collaborate with team members to achieve clinic and organizational objectives.
Maintain inventory of clinical supplies and equipment.
Assist with clinic workflow coordination and daily operations.
Support clinical projects and administrative initiatives as assigned.
Build and maintain strong professional relationships with patients, staff, and healthcare partners.