Part-time Teller I (Peoples Bank, a division of Cornerstone Capital Bank)

Cornerstone Home Lending•Lubbock, TX

8h•Onsite

About The Position

Cornerstone Capital Bancorp, Inc., headquartered in Houston, is a Texas-based financial services company dedicated to helping families, businesses, and communities thrive. Through its primary subsidiary, Cornerstone Capital Bank, the organization operates a community and business banking franchise alongside a premier national home lending, servicing, and home insurance platform. Guided by a core Mission, Vision, and Convictions statement, Cornerstone operates 17 full-service banking locations across major Texas markets and more than 150 mortgage offices nationwide. The company has served nearly 700,000 customers through its family of brands, including Cornerstone Home Lending, Roscoe Bank, Peoples Bank, Cornerstone Servicing, and Cornerstone Insurance. Supported by 1,600 team members, Cornerstone is consistently recognized as a Fortune-certified Great Place to Work® and a Top Workplace. Formed through the combination of Cornerstone Home Lending and The Roscoe State Bank, Cornerstone brings more than a century of experience and is the highest-capitalized new bank in Texas history. The Teller position is responsible for providing excellent customer service while performing a variety of lobby and drive-thru transactions for bank customers by assisting them with processing routine financial transactions on a day-to-day basis. The position requires prompt, efficient, and accurate service when processing transactions in accordance with all bank policy and procedure. Success in this job relies on your time management skills, organization, and positive attitude.

Requirements

Adaptability: Has the ability to learn and adapt quickly to new information and technology and can effectively relay those changes to the team
Customer Service Skills: Demonstrates professionalism and empathy in customer interactions with both internal and external customers
Teamwork: Strives to build strong working relationships with those on their team as well as cross-functional relationships
Flexibility: Capable of handling multiple demands and can readily shift priorities
Influence: Possess the capacity to be aware of, control, and express emotions, and to handle interpersonal relationships judiciously and empathetically
Agility: Able to process information and move quickly through problem resolution
Communication Skills: Comfortable and confident proactively engaging with and in conversation with different audiences
Must be motivated, dependable and responsible
Possess strong interpersonal and verbal communication skills
Ability to work both independently and as part of a team in a fast-paced environment
Sensitivity to confidential information is required
Basic working knowledge of standard office equipment
Strong attention to detail
Ability to learn new systems quickly and effectively
Highly reliable with the ability to maintain regular attendance and punctuality
High School Diploma or equivalent

Nice To Haves

Relevant experience in banking or financial services a plus

Responsibilities

Responsible for comprehensive, prompt, and efficient customer transactions
Receives checks and cash for deposits to accounts, verifies amounts, examines checks for proper endorsement, and enters deposits into computer records
Count checks and packages coins and currency
Assist in the bank-by-mail function
Issue cashier’s checks and gift cards
Promote and explain other financial institution services such as a consumer and mortgage loan, IRA’s, certificates of deposit, safe deposit boxes and cashier’s checks
Responsible for checking night depository bags and recording proper information on the financial institution’s forms
Receive consumer loan and other payments, and ensures the payments match balances due
Ensures the teller station is properly stocked with forms, supplies, etc.
Balance cash drawer at the end of shift and compares totaled amount to computer-generated proof sheet
Report any discrepancies to the supervisor/management as necessary
Assist in balancing bank products at end of day.
Perform fraud review for mobile check deposits.
Assist in other daily teller tasks such as applying postage to outgoing mail, directing incoming faxes and mail and answer phones.
Will follow established processes and guidelines in daily activities and adhere to all applicable laws and regulations.