Part-Time Tailor, Levi’s® Times Square

Levi Strauss & Co. • New York, NY

6d • Onsite

About The Position

Levi Strauss & Co. is seeking a Part-Time Tailor for its Times Square location. The Tailor will be responsible for delivering a best-in-class Tailoring experience and excellent product for all consumers through a variety of functions and procedures relating to customer service, sales, and Tailor Shop operations. The ideal candidate will be consumer-centric, open-minded, proactive, and possess a passion for fashion and brand heritage. This role requires strong customer service skills, the ability to resolve consumer concerns, and educate store teams on Tailor Shop offerings. The Tailor will also promote the Levi's® omni experience and manage cash and merchandise operations efficiently.

Requirements

• Has a thorough understanding of denim industry and current/upcoming trends.
• Understands textiles and fabrics with proven skills in sewing, tailoring and textile repair.
• Has awareness of design and details strong communication skills both internally and externally.
• Is fashion savvy and interested in current trends.
• Enjoys being busy and juggling multiple tasks.
• Is available to work a flexible schedule to meet, including evening, weekend and holidays.
• Is able to lift up to 40 pounds, as well as constant standing, walking, kneeling, squatting, bending, reaching overhead, and climbing ladders with or without reasonable accommodation.
• Has reliable transportation.
• Must be 16 years old.
• Has a minimum of 3 years’ sewing/tailoring experience, a strong knowledge of jeans construction, and a thorough knowledge of machines used in the sewing of denim products.

Nice To Haves

• Formal training in apparel design preferred but not required.

Responsibilities

• Executes and is responsible for basic alteration services (i.e. Hemming, patch and repair, tapering, etc.) and more technical alterations (e.g. Fitting/tailoring items other than jeans, where more technical equipment is necessary; detailed appearance altering processes.)
• Exemplifies and possesses strong customer service skills to elevate our clients’ experience.
• Resolve tailor-related consumer concerns in a manner consistent with company policy and with consumer satisfaction in mind. Partner with store management on elevated consumer issues.
• Educates and trains store teams on customer offerings and services provided by the Tailor Shop.
• May support with training Tailors within district and/or region on Tailor processes and Levi’s Tailoring standards.
• Comply with all Levi's® Stores policy, procedure, and programs, able to follow directives of store management
• Suggest looks that incorporate the latest trends and current promotions based on the consumer's needs consistent with Levi's® service approach.
• Promote Levi's® omni experience by engaging consumers with Red Tab Loyalty program.
• Efficient handling of all cash and Tailor Shop-related merchandise operations and procedures in compliance with store policy.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed