Part-Time Seasonal Library Assistant – Adult Services

Town of Chapel Hill • Chapel Hill, NC

5d • Onsite

About The Position

We are looking to hire 2-3 employees as Seasonal Library Assistants to provide an outstanding library experience for our community in either our Adult Services or Youth Services divisions. These are part-time positions, with candidates working 12-18 hours/week during the months of December 2026 – May 2027. Successful candidates must be able to work one full weekend day and one evening shift each week. Interviews for this position will be held virtually (via Teams) the week of November 2. Anticipated start date is December 7, 2026. The Town of Chapel Hill is a welcoming and safe place for everyone. When we are successful, Chapel Hill will be a place where all people thrive. This is a temporary appointment from December 2026 – May 31, 2027. The Town may choose to extend the term of employment beyond May 2026.

Requirements

• Knowledge of Town and Library policies and procedures.
• Knowledge of Library materials and availability.
• Knowledge of Online resources
• Knowledge of Patron and item records in library databases
• Ability to positively interact with a diverse clientele.
• Ability to interpret and communicate library policies and procedures.
• Ability to accomplish detail-oriented tasks.
• Ability to use web-based software systems
• Ability to use Microsoft Office Outlook, Excel, Word, PowerPoint, or similar tools
• Ability to solve problems and make sound decisions
• Ability to establish and maintain effective working relationships with coworkers and customers
• Ability to communicate effectively orally and in writing
• Ability to model behavior that is consistent with our values of RESPECT
• A bachelor's degree in a related field is required.
• A minimum of 1 year of experience in a customer service environment is required.
• A valid NC driver’s license and the availability of private transportation or the ability to provide transportation between job sites is required.

Nice To Haves

• Library or bookstore experience preferred.

Responsibilities

• Provide outstanding customer service in person, on the phone, and online.
• Initiate contact with customers, provide helpful, friendly, knowledgeable service, take ownership of completing transactions & resolving problems, communicate effectively.
• Help people access and discover physical and digital library resources. This includes assisting users with eBooks.
• Includes sorting, shelving, shifting, shelf reading, and displaying materials.
• Help people navigate library systems and services. Includes resolving routine problems with equipment or technology, answering questions, making reading / viewing / listening recommendations, giving instructions, and updating database records.
• Complete other tasks as required.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level