Part-Time Overnight Receptionist

Hampton-Newport News Community Services Board•Hampton, VA

1d•Onsite

About The Position

The Hampton-Newport News Community Services Board is seeking a dependable Part-Time Receptionist to provide overnight front desk and administrative support at the BJ Roberts Behavioral Health Center in Hampton, VA. Our center provides urgent behavioral health services to individuals experiencing acute mental health crises. Services include crisis intervention, therapy, medication management, suicide prevention, and other behavioral health support in a calm, therapeutic environment focused on stabilization and recovery.

Requirements

One year of experience in a receptionist, customer service, or administrative support role.
Experience must be within a work environment that demands sensitivity and professionalism, such as healthcare or social services.
Must be able to remain professional, organized, attentive, and composed while working independently during overnight hours.
Must successfully pass a criminal history fingerprint background investigation, DMV record check, Child Registry search, drug screening test and employment reference checks.

Responsibilities

Answer, screen, and route incoming calls using a multiline telephone system.
Greet and check in clients and visitors and direct or escort them to the appropriate location.
Provide accurate information regarding programs, services, and locations.
Record and distribute telephone messages.
Maintain reception logs, extension lists, records, and conference room calendars.
Prepare routine correspondence and documents and assist with registration, typing, and filing.
Sort and distribute incoming mail and deliveries.
Complete requisitions for bill payments and assist with ordering office and program supplies.
Maintain a professional front desk and reception area.
Respond to questions, concerns, and complaints with professionalism and discretion.
During quieter periods, complete administrative support duties, maintain records, update schedules and lists, and help prepare the program for the next shift.